Job Ref: AM15220 Branch: The Caledonian Edinburgh Location: The Caledonian, Edinburgh Salary/Benefits: Competitive Salary + Exclusive Benefits Contract type: Permanent Hours: Full Time Hours per week: 40 Hours Per Week Posted date: 09/03/2026 Closing date: 09/04/2026
At The Caledonian Edinburgh, our Conference & Events team is responsible for delivering some of Scotlands most prestigious and memorable occasions. From elegant private celebrations to high-profile corporate events, our department sets the standard for exceptional hospitality.
We are seeking an experienced and inspiring Conference & Events Operations Manager to lead our team in delivering flawless event execution, outstanding guest experiences, and strong commercial performance.
The Person:
You are an accomplished hospitality professional with a proven background in luxury events or food & beverage operations. You combine strong operational leadership with a passion for delivering exceptional service.
You will be:
An experienced events or F&B leader with a strong operational track record in a luxury hospitality environment
Calm, confident and composed, with the ability to lead teams through large-scale and high-profile events
A strong communicator who builds trusted relationships with clients, colleagues and senior stakeholders
Guest-focused with exceptional planning, problem-solving and decision-making skills
Commercially aware, standards-driven and passionate about delivering excellence in every detail.
The Role:
As Conference & Events Operations Manager, you will oversee the successful delivery of all events within the hotels conference and banqueting spaces, ensuring every occasion is executed to the highest luxury standards.
Your responsibilities will include:
Leading the Conference & Events Operations Team to deliver seamless end-to-end event experiences
Overseeing event scheduling, logistics, operational planning and departmental performance
Building strong relationships with clients before, during and after events
Ensuring food, beverage and service standards consistently meet brand and luxury hospitality expectations
Driving operational efficiency, revenue optimisation and continuous improvement across the department.
Key Responsibilities:
Plan and allocate resources to ensure smooth and efficient event delivery
Brief, motivate and coach teams to provide impeccable service tailored to each event
Personally lead key meet & greet and departure moments for event organisers and VIP guests
Ensure full compliance with health & safety, security, stock control and financial procedures
Work closely with Sales, Kitchen, Food & Beverage and operational teams to maximise guest satisfaction and commercial performance.
The Benefits:
Competitive Salary Dependent On Experience
Free and healthy meals when on duty.
50% off our Food & Beverage Venues The Court & Caley Bar
Discounted use of Leisure Facilities
Go Hilton Team Member Travel Program, offering discounted room nights at all Hilton branded properties worldwide, starting at £45 per night
Opportunities for your personal development within the Hotel Group Brand Portfolio
Fully funded apprenticeships T&Cs apply
28 Days of Annual Leave, increasing with long service
Pension enrolment
We can coach, train and develop you to help find your passion - whether it is exploring your first role or your next step in the exciting world of hospitality!
Why Join Us
At The Caledonian Edinburgh, youll be part of a team that values excellence, craftsmanship and genuine hospitality. With Klarent Hospitality, your career is supported by investment in people, diversity and long-term growth.
Begin your journey with one of Edinburghs most iconic hotels.
?? Learn more: www.klarenthospitality.com/careers
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