Overview
CARE COORDINATOR – Location: Woking and Surrey Heath. Up to £29,000 per annum. This role offers an impactful role, expert training, and a friendly team.
Responsibilities
* Liaise with the Field Care Supervisor / Registered Manager to ensure the right number of Care Assistants, with the right skills mixes, are recruited to meet the needs of the business.
* Allocate, process and adjust customer referrals and care needs promptly.
* Ensure full rota cover aligned with care plans and customer preferences.
* Schedule Care Assistants effectively, balancing skills, availability, travel and efficiency.
* Monitor workloads to maximise efficiency while supporting work/life balance.
* Adjust rotas quickly to cover sickness, holidays, or emergencies.
* Help with other administrative tasks in the office to help support the manager.
* Providing Support
* Liaising with customers, their family, doctors, nurses, and social workers.
* Covering care assistant holiday and sickness
* Participating with an on call rota.
Requirements
* Right to work in the UK without requiring sponsorship or visa transfer
* Previous care assistant experience is required
* Previous care coordinator experience is required
* Driving licence and access to own vehicle
* Strong understanding of care needs, confidentiality and safeguarding.
* Excellent organisation, admin and IT skills (including rostering systems).
* Skilled in rota planning, matching carers to customers and balancing efficiency with preferences.
Benefits
* 28 days holiday including bank holidays.
* Full training and development opportunities
* Ongoing support from a friendly and committed leadership team
* Professional development and industry-leading training
* Supportive, inclusive team environment
* Career progression opportunities
* Pension scheme
Equal Opportunity
Bluebird Care is an Equal Opportunity Employer.
DBS checking and references will be undertaken in line with government regulations and recruitment best practices.
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