Chapman Tate Associates are working with a leading international organisation to recruit a seasoned ServiceNow Business Analyst for a 6-month outside IR35 contract. This is an exciting opportunity for someone who enjoys a hybrid role that combines UK-based remote work with monthly travel to Brussels, Belgium to engage directly with key stakeholders.
What You’ll Do:
* Gather and analyse business requirements for ServiceNow implementations and enhancements
* Translate requirements into functional specs and user stories
* Work closely with ServiceNow developers, architects, and stakeholders across IT and business teams
* Support testing, change management, and solution validation
* Contribute to process improvement and optimisation across ITSM, HRSD, or other modules
What You Bring:
* Proven experience as a ServiceNow Business Analyst (past projects)
* Strong understanding of ServiceNow modules (e.g., ITSM, CSM, HRSD)
* Excellent communication and stakeholder management skills
* Ability to work independently in a hybrid setup
* English proficiency required (French & Dutch as a bonus)
If you’re a seasoned ServiceNow Business Analyst looking for your next contract and thrive in fast-paced transformation projects, we want to hear from you!