Front of House Reception Team Member, London
Client: NOVOTEL
Location: London, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Reference: 3498c36c16c5
Job Views: 5
Posted: 12.08.2025
Expiry Date: 26.09.2025
Job Description
Responsibilities include:
* Handling guest complaints and remarks at the front desk.
* Contributing to guest satisfaction by providing high-quality service throughout their stay.
* Ensuring service standards are followed with friendly and engaging service.
Note: You must be eligible to live and work in the UK and possess a current work visa to apply for this position.
Qualifications
* Service-focused personality is essential.
* Previous experience in a similar role is an asset.
* Experience working with OPERA CLOUD system.
* Strong interpersonal and problem-solving abilities.
Additional Information
Benefits:
* Salary: £13.69 per hour.
* Employee discounted rates in Accor Hotels worldwide.
* Excellent training and development opportunities within the hotel and across Accor worldwide.
* Complimentary meals on duty.
* Recommend a Friend bonus.
* Cycle to Work Scheme.
* Additional discounts across various Accor properties including Fairmont, Raffles, Sofitel, Pullman, MGallery, Novotel, Mercure, and Ibis.
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