Location and Compensation
Location: Carlisle with travel. Salary: up to £36,750 per annum. 37.5 hours per week Mon–Fri. As part of this role, a company van and fuel card are provided.
Biffa manages 14 Household Waste Recycling Centres (HWRC) under a 25‑year contract with Cumberland Council. The HWRC Officer ensures compliance with Biffa Cumbria's contractual obligations in managing the sites. The role involves extensive regular travel throughout Cumbria to visit the HWRC sites, while being based at Hespin Wood offices in Carlisle.
Key Responsibilities
* Carry out weekly on‑site inspections of contractor operational compliance with the Output Specification and Service Delivery Plans.
* Identify, report and record performance failures in accordance with contractual procedures, then investigate and resolve underlying issues by working closely with the sub‑contractor.
* Carry out regular on‑site health and safety inspections and liaise with sub‑contractors and the company SHEQ department to close out identified actions.
* Manage the planned maintenance programme and arrange reactive repair and maintenance of site infrastructure and plant in accordance with the Asset Management Plan; procure and supervise sub‑contractors and suppliers ensuring compliance with health and safety standards.
* Maintain accurate records, including expenditure, maintenance logs and incident reports.
* Assist in review and revision of risk assessments, operational procedures, and service delivery plans.
* Contribute to the production of the monthly monitoring report to our customer.
* Contribute to contractual meetings with our customer and subcontractor.
* Assist with offtaker audits.
* Assist with contract compliance audits of subcontracted transfer station and landfill operations.
Essential/Preferred Skills
* Experience in waste management in an operations and/or compliance role, or experience working within an SLA‑based contractual environment.
* Experience managing contractors and supervising infrastructure maintenance.
* A highly personable individual with a keen eye for detail and a passion for driving operational excellence.
* Excellent communication skills and the ability to develop effective working relationships with partner HWRC Officer, sub‑contractor and customer.
* Highly organised and able to work unsupervised, meeting deadlines while maintaining high standards.
* Ideally holds IOSH Managing Safely or an equivalent health & safety qualification.
* IT literate and competent in MS Office, Word and Excel.
* Must have a full clean driving licence.
Benefits
As part of this role, there is further opportunity for career development with the local team.
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