Job Description
This is an exciting opportunity for a highly skilled, experienced and motivated Registered Care Manager with a strong care background and a passion for high quality care to join our enthusiastic care team based in our Bradford & West Leeds office.
As our Registered Care Manager, you will be responsible for the continuing growth and development of our domiciliary care service ensuring the delivery of outstanding quality care. This will include being responsible for the efficient running of the business, quality control, managing the needs of the clients and day-to-day management of internal staff and our Care Professionals.
In this varied and challenging role, our Care Manager will be involved in:
1. Working closely with the Director to coordinate the growth and development of a high quality private domiciliary care service for older people in the local area
2. Networking in the local community to raise awareness of the service
3. Promoting the highest standards of care and service
4. Recruiting and training Care Professionals
5. Converting new client enquiries and coordinating staffing rotas
6. Care planning and conducting risk assessments ensuring compliance to relevant legal and regulatory requirements
7. Managing a team, making sure that exceptional service is delivered to our clients and workloads are managed accordingly
8. Ensuring successful operation of quality control systems and performing quality assurance visits for clients
9. Continually reviewing and improving our processes to ensure the most effective and efficient service is always being delivered
10. Effectively managing complaints and incidents, carrying out investigations relating to the quality of the service and using those findings to initiate improvements
11. Promoting a positive culture in line with the Home Instead ethos and values.
We offer our Care Manager the following benefits:
12. Competitive salary of £35,000 per annum, based upon experience
13. The ability to grow and progress further up the career ladder into future roles
14. Rewards Scheme and Care Professional social events
15. Employee support line
16. Access to our online discounts portal
17. Laptop and Work Mobile Phone
18. Holiday Entitlement: 25 days plus 8 days statutory Bank Holidays (33 days in total)
Qualifications
To be successful, our next Care Manager will:
19. Have extensive care experience with excellent customer service and people management skills
20. Be commercially aware
21. Have strong influencing skills
22. Be able to demonstrate achievement of business growth targets
23. Have the ability to build good working relationships
24. Have strong organisation and planning skills
25. Have the drive and motivation to take on a broad role and develop our care services
26. Be able to work well and accurately under pressure whilst working independently with minimal supervision
27. Be flexible to meet the demands of the business including participating in an on-call rota.
28. Possess a minimum qualification of NVQ Level 3 in Health & Social Care and be willing to work towards the NVQ Level 5.
Due to the need to support the On-Call function, which may require you to support team members out in the field in emergency situations, and also the requirement to travel throughout the community to conduct new client assessments, you should have a driving licence and access to a vehicle.
Additional Information
This role will play a vital part in ensuring that our clients receive the highest quality care and will make a real difference for the older people we work with. We offer an attractive salary and a fantastic career development opportunity. If you have a passion for caring and the motivation to help us achieve our ambitions, we would love to hear from you.
We encourage applications from all sections of the community as we want to reflect the neighbourhoods in which we work. Home Instead is committed to safeguarding and promoting the welfare of adults and expects all staff to share this commitment.This role is subject to DBS enhanced disclosure.
If you are interested in this role then please register your interest as soon as possible. We are really looking forward to hearing from you. Click the 'Apply' button now.