JOB TITLE: Sales Administrator
LOCATION: Bridgwater, Somerset
SALARY & BENEFITS: Circa £25,000 PA
22 days holiday & Bank Holidays (rises with length of service),Workplace Pension Scheme, free parking, and convenient location, Private Medical and Dental Insurance, positive and collaborative team environment.
HOURS: 9am - 5.30pm, Monday to Friday- Office based
The Company: A leading retail and distribution company with both high street and multinational presence. With a commitment to innovation, they have built a strong reputation for delivering high quality products to their customers. They offer a rewarding place to work and have a strong emphasis on teamwork, recognising success and rewarding achievements.
Responsibilities:
As a Sales Administrator, you will be responsible for the day-to-day processing of orders and providing assistance on all e-commerce aspects of the business. Here are key responsibilities:
Process orders through the system, from sales source to despatch, ensuring accuracy and timeliness.
Upload new products to both Amazon Seller Central and the company website.
Create and maintain accurate sales order processing procedures.
Answer internal telephone calls, resolve customer queries, and maximise sales opportunities through link selling and upselling.
Respond promptly to external emails, providing excellent customer service.
Communicate effectively with colleagues, ensuring internal emails are dealt with promptly.
Provide customers with accurate information about products and company services.
Attend work-based training as required.
Support warehouse processes, including pick/pack and despatch, and assist with postal and courier services.
Occasional attendance at retail and trade shows may be required.Essential (Knowledge, skills, qualifications, experience):
Previous experience in an office based role.
Enthusiastic and positive working attitude with a willingness to learn.
Adaptability and flexibility.
Ability to prioritise tasks and stay organised.
Good IT skills, including a working knowledge of Excel, Word and ideally Ecommerce, and Social Media platforms.Ready to Apply?
Send your CV to (url removed) or call (phone number removed) and ask for Georgie to find out more.
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