Receptionist Administrator
Department: Support Functions
Employment Type: Permanent
Location: London
Description
Commitment to innovation and a drive to do things differently have seen Greenergy grow from a bedroom start-up to become a world leader in waste-based renewables, and the UK’s leading fuel supplier. We endeavour to approach the status quo of an established industry with fresh eyes, and empower our people to develop and to deliver change through innovation. Our values underpin every interaction we have, whether with colleagues, customers, suppliers and the communities in which we operate. It is these values of Respect, Ownership, Care and Integrity that have delivered our growth as a business and developed strong customer relationships.
Choose to work for Greenergy and you’ll join a dynamic and passionate team, who are constantly looking to grow and improve.
We are seeking a professional, well-organised, and customer-focused Receptionist Administrator to join our Office Services team in London. As the first point of contact for visitors and callers, this role is key to upholding our professional image and ensuring a seamless front-of-house experience.
You’ll be responsible for creating a warm and efficient reception environment, managing meeting room bookings, and supporting essential office operations including organising catering requirements and ordering supplies. With a focus on service excellence and smooth day-to-day operations, you’ll play a vital part in helping our head office run at its best.
Key Responsibilities
Front of house:
* Maintain the company's corporate image and ensure smooth day-to-day front of house operations
* Create a professional and welcoming environment for clients as well as employees
* Greet and attend to visitors by escorting them to their designated meeting rooms and offering appropriate refreshments
* Manage the meeting room suite bookings and scheduling
* Answer phone calls on a multiline phone system
* Maintaining the office security by following safety procedures and controlling access via the reception desk
* Organise the internal refreshment and catering requirements for the meeting room suite
* Ensure the reception area is clean, organised, and well-stocked with necessary supplies
Administration:
* Provide general office administrative support, including the ordering of catering and office supplies, while ensuring accurate record-keeping of all orders
* Assist the Travel Manager, when required, with coordinating hotel, car, and flight bookings for the Greenergy Group
* Support maintaining a log of building cleaning and safety issues
* Administration assistance to the Facilities Manager and Head of Executive Support and Office Services with various company projects
General:
* Role model the Greenergy values
* Any other reasonable tasks as requested.
Skills, Knowledge and Expertise
Essential:
* Previous experience of working front of house in a professional corporate environment
* Proficiency in the Microsoft Office Suite (Word, Excel, Outlook)
* Strong customer service skills with a friendly and professional customer-first approach
* Excellent verbal and written communication skills, with the ability to always represent the company confidently and professionally, with a “can-do” attitude
* Excellent time management skills, ensuring daily tasks are handled efficiently
* Great organisational skills and able to manage multiple tasks while maintaining attention to detail
Desirable:
* Educated to minimum GSCE standard or equivalent
* Team player with a proactive approach
Benefits
* Competitive compensation: Enjoy a competitive salary, complemented by a generous performance-related pay scheme that recognises your achievements.
* Private medical insurance: Prioritise your health with comprehensive private medical insurance, including access to online GP services from AXA for you and your family.
* Enhanced company pension: Secure your future with enhanced company pension contributions that support your long-term financial goals.
* Cycle to work scheme: Embrace a sustainable lifestyle with our cycle to work scheme.
* Season ticket loan: Spread the cost of your commute and take advantage of annual discounts with an interest free season ticket loan.
* Volunteering and charity: We encourage you to give back to the community through volunteering days and charitable initiatives.
* Enhanced holiday allowance: Enjoy 25 days of annual leave, in addition to bank holidays.
* Global travel insurance: Travel with peace of mind, courtesy of worldwide multi-trip travel insurance coverage for you and your family.
* Employee discount platform: Access exclusive discounts through our employee discount platform.
* Enhanced parental leave: Generous maternity and paternity pay to support you and your family when you need it most.
Greenergy are proud to be an equal opportunities employer and we are committed to equality of opportunity for all staff. We believe that diversity and inclusion among our colleagues is critical to our success as a global company. Employment at Greenergy is based solely on a person's merit and qualifications directly related to professional competence. We do not discriminate against any employee or applicant because of age, disability, sex, gender reassignment, sexual orientation, pregnancy, maternity, race, religion or belief, marriage and civil partnerships.
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