Café Manager – One Retail, Compass Group UK&I
We're recruiting experienced Café Managers across multiple locations, offering exciting opportunities to join our teams in different areas. If you are passionate about delivering exceptional food and world-class customer service, and can confidently oversee catering and service operations, this could be the role for you. Full-time contracts are available at 40 hours per week.
At the heart of
One Retail
, our mission is to enhance every customer experience through exceptional service, fresh food offers, and meaningful partnerships. As a Café Manager, you will play a key role in making this mission a reality—ensuring our units and service counters run seamlessly while creating truly memorable experiences for every customer.
In return, you'll have the opportunity to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Key responsibilities:
* Leading and motivating teams to deliver consistently high standards of food and service
* Overseeing day-to-day operations, including stock management, budgets, and performance monitoring
* Working closely with your line manager to track KPIs and deliver against business targets
* Maintaining a strong and positive brand presence in line with Compass Group UK&I values
* Driving innovation by identifying opportunities for new service concepts and customer offers
* Acting as the link between customers and internal teams to ensure expectations are exceeded
* Supporting, developing, and training team members, leading by example at every step
* Ensuring compliance with Health & Safety and Food Safety standards across all operations
Ideal candidate:
* A true passion for food, service, and delivering memorable customer experiences
* Minimum two years' management experience in a similar environment
* Proven ability to lead and develop successful teams
* Strong financial and operational management skills
* Excellent communication and organisational abilities
* Ambitious, motivated, and always looking to develop skills and knowledge