Job Title: IT Support EngineerLocation: Stroud, GloucestershireSalary: Up to £35,000 per annumAre you ready for a fresh challenge in a growing, forward-thinking environment?We’re working with a well-established and fast-growing technology solutions provider based in Stroud, and they’re on the lookout for a talented IT Support Engineer to join their expanding IT support team.This is a company that truly values its people – not just words on a careers page. They’ve built a culture that blends professionalism with approachability, and they’re big on development, collaboration, and giving their engineers the tools and autonomy they need to thrive.Whether you’re feeling stuck in a stagnant role or simply looking for a team where your contributions will be recognised and make a genuine impact, this is a brilliant opportunity.What you’ll be doing:Taking the reins on escalated support issues – hardware, software, networking – and owning them through to resolution.Collaborating directly with end-users and stakeholders to deliver real solutions that keep systems and people running smoothly.Helping to shape internal processes and best practices.Working as part of a close-knit, ambitious team that’s passionate about customer service and getting things done right.What we’re looking for:Previous experience in a Tier 2 or senior 1st line role – someone who can hit the ground running with common support issues.A solid grounding in Windows environments, networking (TCP/IP, DNS, DHCP etc.), and Office 365.A logical thinker with strong communication skills – able to explain tech clearly to non-techy people.Someone who’s proactive, keen to learn, and ready to take that next step up.Certifications like CompTIA, Microsoft, or Cisco are a bonus – but not a dealbreaker.What’s in it for you:Salary up to £35,000 depending on experience.Genuine progression opportunities as the company continues to grow.A flexible and supportive working environment with hybrid options.Great team culture – no egos, just passionate people doing great work.Regular company socials, personal development support, and the chance to be part of something exciting.If you’re looking for more than just “another IT job” – if you want to be part of a journey, somewhere that appreciates your input and invests in your future – then this could be your perfect next move.Recruiter: Callum Thompson