Job Summary
We have an exciting opportunity for the right person, to support our Director and Emergency Preparedness, Resilience and Response (EPRR) team. We are looking to fill a new role for an EPRR and Resilience Coordinator.
The post sits within our Resilience Directorate which provides centralised support to the Clinical Operating Divisions across a range of services, including major incident management, CQC compliance, patient transport, interpreting services, uniforms and a logistics function for the trust.
The EPRR and Resilience coordinator will support the Director of Resilience and the EPRR team with senior level business administrative tasks. The successful candidate will work directly to the Director of Resilience to ensure administration and organisation of the wider team are delivered as detailed in the main duties of the role.
They will also support the EPRR Officers with general administration support, maintaining the Resilience mailbox, reviewing and circulating NHSE cascades, supporting with NHSE assurance submissions and providing the administration response to Trust Incidents. This will include arranging incident meetings, taking and circulating formal minutes and providing loggist support when required.
Main duties of the job
* Providing senior level business administrative support to the Director of Resilience through diary management including booking meetings and events, reporting tasks, minute taking, agenda preparation and circulating and general administration tasks.
* Supporting the EPRR Officers with general administration tasks, providing administration responses to Trust Incidents by arranging incident meetings, agenda preparation, taking and circulating formal minutes and providing loggist support when required.
* The effective monitoring, responding and organising of the Resilience mailbox ensuring this is managed timely.
* Reviewing and circulating all NHSE and other related cascades received timely.
* Liaising with Trust Divisions and external stakeholders where required to support Incident Responses and Directorate level management.
* Support with NHSE assurance submissions relating to EPRR including Bank Holiday planning, ensuring all are submitted within the required timelines.
* Arranging and organising the Resilience on Call rota, ensuring all days are covered and all on‑call team have working access to receive page messages.
About Us
We are proud to be one of the largest community healthcare providers in the country, with more than 4,500 colleagues caring for over four million people across London and Hertfordshire. Every day, our teams bring their skill, compassion, and determination to the people who depend on us.
What inspires us is at the heart of who we are: when we work together, we can help people move forward in ways that truly matter. Our teams support children as they take their first steps in life, and they stand beside adults as they rebuild strength, confidence, and independence. From newborn health visiting to community nursing, stroke rehabilitation, and palliative care, we are there for people through some of life's most important moments.
Joining Central London Community Healthcare means becoming part of a community that lifts each other up. It means working in an organisation that values compassion, welcomes new ideas, and believes in the potential of every colleague. Your development matters here. Your wellbeing matters. Your voice helps shape the future of the care we provide.
We offer a competitive employment package because the work you do matters. At Central London Community Healthcare, you will join an inclusive organisation that invests in its people, supports development, and helps you thrive while delivering high-quality care.
Details
* Date posted: 16 February 2026
* Pay scheme: Agenda for change
* Band: Band 5
* Salary: £37,259 to £45,356 a year per annum, inclusive of HCAS
* Contract: Permanent
* Working pattern: Full-time
* Reference number: 824-CORP-7765631
* Job locations: Parsons Green, 2nd Floor, Parsons Green Health Centre, 5-7 Parsons Green, London, SW6 4UL
Person Specification
Education / Qualification
* Essential: Educated to degree level or equivalent professional/managerial qualification
* Desirable: Further education qualification in relevant discipline, Business Studies or similar
Experience
* Accustomed to dealing with external providers at all levels
* Excellent organisational skills
* Desirable: Previous experience of working in a Healthcare or Social Care setting
Skills & Knowledge
* Demonstrable numeracy and literacy skills
* A strong communicator with excellent relationship building skills and the ability to resolve conflict and deal with sensitive information
* Desirable: Advanced IT skills and knowledge of Microsoft applications, specifically excel and use of vlookup, Index and reporting functions
Key Attributes
* Essential: Resilient – adaptable to change
* Desirable: Able to provide evidence of where you have demonstrated the Trust's Values and Behaviours
* Desirable: Proactive – anticipate difficulties and deal with them effectively, escalating where required.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name: Central London Community Health Trust
Address: Parsons Green, 2nd Floor, Parsons Green Health Centre, 5-7 Parsons Green, London, SW6 4UL
Employer's website: https://clch.nhs.uk/
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