Join to apply for the Retail Security Contract Manger role at Kingdom Services Group Ltd
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Join to apply for the Retail Security Contract Manger role at Kingdom Services Group Ltd
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Kingdom Group are excited to offer a fantastic opportunity for a Retail Security Contract Manager to join our team.
Where: Reading and surrounding areas
When: We’re looking to get the right person in to the team ASAP!
£40,000.00 Per Annum
Hours: On average 40 hours per week. Monday to Friday 09:00am - 17:00pm or to meet the demands of the position and primary objectives.
What The Role Is:
A multisite contract brand ambassador responsible for managing the day-to-day delivery of best-in-class security and customer service through inspirational leadership and people management.
What’s in it for you?
* Competitive market salary.
* Access to advanced / early pay scheme.
* Competitive holiday allowance.
* Car allowance (where applicable).
* Access to Group Care scheme.
* Workplace pension.
* Kingdom Colleague App including Employee Assistance Program and Wellbeing Support.
* Access to free personal development qualifications and career plans (Kingdom Academy).
* Weekly award and recognition scheme.
Experience
What we need from you - skill base requirements:
* Manager level security professional with a minimum 2-years’ experience in a similar environment.
* Experience of writing procedures, drafting reports, preparing business cases, and controlling budgets.
* A driving license holder
* A full five-year checkable employment history including a minimum of 2 work references, a personal credit check, right of work compliance
Qualifications & Licenses
* Manager type qualifications.
* Front line SIA Licence.
The Successful Applicant Will Match The Below Critical Criteria:
* Vetted as a minimum to BS 7858 standards.
* A company brand ambassador.
* Pro-active.
* Passionate about leading people to deliver best in class customer service.
* Goal and results orientated.
* Confident, organised, detailed, disciplined, pragmatic, a relationship builder who can work calmly with a can-do attitude.
* An effective verbal and written communicator at several levels.
* Competent with the complete suite of Microsoft software including but not limited to Outlook, Word, Excel, and PowerPoint.
* Physically fit.
* Able to provide evidence of success and results.
Best in Class Security & Customer Service
Assume Ownership, Compliance, And Action For:
* Understanding what has been sold on each contract and each contract aims and objectives.
* Pro-actively managing the individual risks at each location assigned to you (portfolio).
* The Operations HOW Manual.
* Customer face-to-face meetings conducted at least once a month to discuss performance (KPI) with feedback and actions to be given.
* Retaining green service status.
* Scheduling Ownership.
* Proactively identify areas of recruitment to support 100% contract manning level fulfilment.
* Identifying areas in key failing stores and implement improvement programmes to raise the standard of guard and profile of Kingdom Security.
* Fulfilling all training requirements.
* Complaints, incidents, and accident investigations.
* 3rd party management.
* Customer solutions, efficiencies and value added.
* Relevant regional and customer MI / Data and analyse to turn into effective actions.
* Contract budget and cost control such as uniform, training & equipment.
* Contract transition (mobilisation & decommission).
* Regional Social Value initiatives.
* Evidencing job description success through appropriate reporting and appraisals.
Inspirational Leadership & People Management
Assume Ownership, Compliance, And Action For:
* Recruiting and retaining the best talent possible to form an effective team, working alongside our Engagement Centre who fully support the recruitment function.
* Teamwork and capability building. Recognising and rewarding colleagues who go above and beyond.
* Implementing positive change, process, ownership, compliance, and a culture of high performance.
* Supporting disciplinary and grievance & constructive management of conflicts.
* Snap site and colleague checks including out of hours.
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Contract
Job function
* Job function
Management and Manufacturing
* Industries
Security and Investigations
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