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Agricultural service manager

Holsworthy
Acorn by Synergie
Service manager
Posted: 1 April
Offer description

Job Description

Agricultural Service Manager

Holsworthy | £40,000-£46,000 + KPI Bonus + Company Vehicle + Mobile Phone | Monday-Friday 8am-5:30pm, occasional Saturday 8am-12:30pm | Permanent

Introduction

Acorn by Synergie is recruiting an experienced Agricultural Service Manager for a family-run agricultural and groundcare dealership in Holsworthy. This is a fantastic opportunity for a skilled service professional to oversee a busy workshop, drive efficiency, and deliver the highest standards of customer service. Applications are welcome from candidates willing to relocate within the agricultural sector.

Key Duties

* Manage the workshop floor and schedule work for engineers.
* Take customer calls, handle queries, and provide updates on repairs.
* Mentor and supervise technicians, ensuring quality workmanship.
* Enforce health & safety, maintain workshop and yard tidiness.
* Conduct internal training and review retail/warranty job cards.
* Drive business growth through up-selling services, maintenance contracts, and increasing LOLER & A/C work.
* Manage insurance jobs and liaise with manufacturers for warranty approvals.
* Monitor and improve workshop efficiency, reduce waste, and meet KPIs.
* Maintain vehicle and equipment logs, approve time sheets, and oversee parts delivery coordination.
* Communicate with the sales team and provide a point of contact for internal planning.
* Follow up with customers post-repair to ensure satisfaction.

Requirements

* Proven experience in service management within the agricultural sector.
* Strong leadership and mentoring skills.
* Knowledge of workshop processes, health & safety, and KPI monitoring.
* Excellent communication skills for liaising with customers, staff, and manufacturers.
* Ability to drive efficiency, quality control, and profitability.

What We Offer

* Competitive salary of £40,000-£46,000 plus KPI bonus.
* Company vehicle and mobile phone.
* Permanent role with Monday-Friday hours, occasional Saturdays in-season.
* Opportunity to lead and develop a service department within a well-established dealership.

Interested?

Apply now or contact the Acorn Holsworthy office for more information.

Acorn by Synergie acts as an employment agency for permanent recruitment.

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