Job Description Working within within Customer & Business Services (CBS), you will provide a wide range of clerical and administrative support duties to the council family, employees and citizens of Glasgow. The successful candidate(s) will deal with different client groups and will assist in a varied range of tasks A working knowledge of the relevant IT software packages is required (e.g.Microsoft Office). Candidates should have the ability to produce work to a high standard, meet deadlines with attention to detail and accuracy, follow processes end to end and have the ability to work effectively on their own or as part of a team. In addition, candidates should also show a positive and enthusiastic attitude whilst being flexible to the needs of the service. It is important that excellent customer service is delivered, therefore, you should possess good verbal and written communication skills. Hybrid working is available in this role. If you’re shortlisted for the post we look forward to telling you more about our approach to ensuring needs of the business are met along with flexibility to manage and maintain your work life balance. Application Packs The following alternative Application Packs can be requested in other format for example, Braille, Audio and other languages. To request an alternative Application Pack please phone 0141 287 1054. Packs will be posted out to you 2 nd class within 3 working days of receiving your telephone request. Please note the closing date of the job advert if requesting this to ensure that you give yourself plenty of time to complete your application form and return to us. Further Information Please note that Glasgow City Council is currently completing a Job Evaluation exercise and introducing a new pay and grading structure which may impact on current salaries quoted in job adverts, see GCC Job Evaluation For further information about working for us please refer to our website GCC HR Policies