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Chocolate café manager & assistant chocolate cafe manager

Cheltenham
Max Brenner International
Cafe manager
€60,000 - €80,000 a year
Posted: 11 June
Offer description

Competitive base salary + incentives on offer

For over 20 years, Max Brenner has shared our chocolate and dessert creations with Australian consumers, and we are renowned for our own recipe. With 24 stores and counting, we have built a national footprint across the Australian market.

Our vision is to continue this rapid growth plan, while bringing the unique Max Brenner taste and experience to our guests every single time they visit a store, to explore the world of comfort and connection that is Max Brenner chocolate!

We recognise that everyone in our team is unique and can make their mark at Max Brenner. Our people are our priority, and our focus is on developing talent from within. If you are ambitious, results driven and passionate about chocolate and delivering authentic exceptional guest service, then this is your opportunity to join ourSouthland Max Team as aChocolate Café Manager!

About The Role

In the role of Chocolate Café Managerat Max Brenner, a day in your life will include:

Manage the execution of our daily operations and running of the store including store cleanliness and presentation

Manage the planning and execution of the store including but not limited to rosters and marketing promotions

Lead by example and drive our Team Members to deliver memorable guest service and experience

Manage our people related tasks including recruitment, training and development, coaching, feedback and performance management

Deliver on set sales budgets and manage labour spend, stock levels and other controllable expenses

Build morale and team spirit by fostering a work environment where team member input is encouraged and valued

Ensure all Max Brenner golden standards are upheld at all times

Manage, prepare and serve dessert menu items including but not limited to our famous Tutti Frutti Waffles, Chocolate Fondue and decadent Pizzas to the highest standard

Manage, prepare and serve our delicious drinks including coffees, hot chocolates and decadent milkshakes to the highest standard

Complete in-house training to keep you up to date

About You

To be successful in the role of Chocolate Café Manager at Max Brenner, you will have:

Previous management experience of minimum 2 years is essential

Previous hospitality or retail experience is essential

Ability to lead and effectively communicate with a team

Energetic, positive and guest focused with can-do attitude

Passion for hospitality and love the energy that the industry brings

Enjoy creating memorable experiences for all our guests

Driven to provide exceptional guest serviceat all times

Ability to work well collaboratively as part of a team

Why Max Brenner?

Onboarding and ongoing training provided

Regular Barista training courses offered + hands on Barista training in store

Up to 40% employee discount offered on all Max Brenner products (conditions apply)

Awesome employee benefits and discounts with Samsung, Bupa, Fitness First and many more!

Incentive scheme on offer for all management staff

You will be provided with your own Max Brenner apron

Great progression pathways into leadership roles within Max Brenner

Work for a family-owned business who truly values their team members

Vibrant and fun environment where we celebrate our people and promote from within

Gain skills, experiences and friendships that will last a lifetime!

This is an exciting time to become a part of the Max Brenner family – apply today and check us out atwww.maxbrenner.com.au to learn more about who we are.

Please note, only shortlisted candidates will be contacted.


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Your application will include the following questions:

How many years' experience do you have as a Cafe Manager? Which of the following statements best describes your right to work in Australia? Are you available to work on a rotating roster? How much notice are you required to give your current employer?

Hospitality & Tourism 101-1,000 employees

For over 20 years, Max Brenner has been the ultimate dessert destination. With 25 stores and counting, we have built an international footprint across the APAC market.

Max Brenner APAC was acquired in December 2018 by an Australian family-owned company. With a newly appointed leadership team, our vision is to continue rapid growth plans, while bringing the unique Max Brenner taste and experience to our guests every single time they visit a store, to explore the world of comfort and connection that is Max Brenner chocolate!

Our people are our priority! Joining Max Brenner means there is huge potential for career progression and skills development!

For over 20 years, Max Brenner has been the ultimate dessert destination. With 25 stores and counting, we have built an international footprint across the APAC market.

Max Brenner APAC was acquired in December 2018 by an Australian family-owned company. With a newly appointed leadership team, our vision is to continue rapid growth plans, while bringing the unique Max Brenner taste and experience to our guests every single time they visit a store, to explore the world of comfort and connection that is Max Brenner chocolate!

Our people are our priority! Joining Max Brenner means there is huge potential for career progression and skills development!

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