Overview
SMR has seen exceptional growth in recent years and continues to be a key strategic focus for RAC. As a Test Analyst supporting this division, you'll play a vital role in ensuring the quality and reliability of systems and processes that directly impact our customers and commercial success. You'll work closely with stakeholders across the business to plan, execute, and document testing across a range of systems — ensuring all outputs meet the highest standards. You'll identify issues and trends that could impact revenue, customer experience, or operational channels, and ensure reference data is accurate and up to date across both production and test environments.
Responsibilities
* Test new products and processes to ensure robust performance
* Review specifications and design test coverage plans
* Identify system, data, and process failures and recommend improvements
* Lead or support User Acceptance Testing (UAT) and impact assessments
* Provide high-quality advice and insight to stakeholders
* Monitor for trends that could impact operations or customer experience
* Collaborate across teams to support continuous improvement
Qualifications
* ISTQB Foundation Software Testing qualification (preferred)
* Experience in test analysis within high-pressure environments
* Ability to work across different project methodologies
* Creative problem-solving and ability to translate technical requirements
* Beneficial to have a basic understanding of the motoring industry
* Experience implementing testing best practices tailored to project needs
* Strong attention to detail and excellent communication skills
* Deadline-focused with a proactive approach to identifying defects and bugs
* Good knowledge of JIRA
* Broad understanding of software technologies including SQL, Microsoft Azure, REST APIs and the use of Swagger and Postman
* Experience of working with 3rd parties is desirable
* Awareness of regulatory requirements including Insurance and FSA regulations
Location & Salary
Based at our Bradley Stoke office with hybrid working options. Competitive salary and benefits package.
Benefits & Culture
* Security & Perks: pension scheme with up to 6.5% matched contributions alongside life assurance cover up to 4x salary (10x optional with flex benefits)
* Wellbeing: 24/7 confidential support service for you and household members aged 16+
* Extras: access Orange Savings, discounts across retailers, holidays, tools, tech and more
* Probation: after passing probation, automatic enrolment in Colleague Share Scheme
* Time Off: 25 days annual leave plus bank holidays; flexible schedules and resources for personal commitments
About RAC
RAC Motoring Services is a hybrid role with two days per week in the Bradley Stoke office and three days working from home. This role is part of a long-standing organisation with a 125+ year history and a mission to be the UK's number one motoring services provider. We are an equal opportunities employer and value diverse perspectives.
Equal Opportunities
We welcome every background, champion every voice and back your growth every step of the way. At the RAC, individuality fuels innovation and you\'re invited to bring your full self to it.
Notes
This is a hybrid role; occasional work outside core business hours may be required to meet critical business needs. You’ll also have access to benefits that go the extra mile, including an allowance for car-related services and a share scheme upon eligibility.
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