Overview
We are seeking a dynamic and results-driven Automotive Dealership Manager to lead our team in providing exceptional customer service and driving sales growth. The ideal candidate will possess strong leadership skills, a passion for the automotive industry, and a proven track record in sales management. This role requires excellent communication abilities, organisational skills, and the capacity to effectively manage a diverse team while fostering a positive dealership environment.
Responsibilities
* Oversee daily operations of the dealership, ensuring high standards of customer service and satisfaction.
* Develop and implement effective sales strategies to achieve dealership targets.
* Manage and mentor sales staff, providing training on upselling techniques and customer engagement.
* Maintain accurate records of sales activities using CRM software to track performance metrics.
* Foster relationships with clients through effective communication and phone etiquette.
* Collaborate with marketing teams to create promotional campaigns that drive traffic to the dealership.
* Ensure compliance with all company policies and industry regulations.
* Analyse market trends and competitor activities to identify opportunities for growth.
Qualifications
* Proven experience in automotive sales management is essential.
* Highly desirable to cater to a diverse clientele.
* Strong upselling skills with a focus on enhancing customer experience.
* Excellent communication skills, both verbal and written, with a professional phone manner.
* Exceptional organisational skills to manage multiple tasks efficiently in a fast-paced environment.
* Familiarity with CRM software is advantageous for tracking customer interactions and sales data.
* A passion for the automotive industry and a commitment to continuous improvement in service delivery. Join our team as an Automotive Dealership Manager and play a pivotal role in shaping the future of our dealership while ensuring an outstanding experience for every customer.
Job Type: Full-time
Pay: £30,000.00-£40,000.00 per year
Experience:
* Automotive : 4 years (required)
* Management : 2 years (required)
Work Location: In person