Admin Assistant/Receptionist
Pay: £12.39 per hour plus company benefits. Bank Contract.
A Top 20 Care Home Group 2025! Awarded 'One of the UK's Best Companies to Work For'. Merriman Grange is a luxurious residential and dementia care home based in Worthing offering state‑of‑the‑art facilities, 72 large ensuite bedrooms and 5 luxury care suites. The home features luxurious lounges and dining rooms, an on‑site café bar, a cinema and a professional hair and beauty salon.
We are looking for an Administration Assistant/Receptionist to work on an 'as and when' basis to cover annual leave and ad hoc sickness. Rotas are planned in advance so you will be given notice of the days/weeks to be worked.
Main Responsibilities
* Welcome and greet visitors to the home in a professional and courteous way, ensuring the visitor's book and the person's identity is checked as far as reasonably practical.
* Answer the telephone and respond to enquiries at reception, redirecting calls to relevant staff and recording messages accordingly.
* In addition to reception duties provide additional administration support to the home’s Administrator on a daily basis, predominantly HR‑related administration duties.
* Assist with recruitment tasks, sifting CVs, chasing references and verifying ID documents.
* Organise internal meetings and ensure that any requirements have actioned.
* Coordinate the staff meal process as applicable to the individual home.
* Respond to any emergency situations as requested by the home.
* Maintain the general tidiness of the reception area, liaising with the housekeeping team to ensure standards are maintained.
Person Specification
* Excellent customer service skills.
* IT literacy – competent with the use of systems.
* Previous telephone experience.
* Professional telephone manner.
* Knowledge of general administration.
* Good communication skills.
* Neat and well presented.
* Excellent written and verbal English.
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