1 week ago Be among the first 25 applicants
Salary: Competitive, based on experience
Are you passionate about delivering exceptional customer service? Do you want to be part of a leading independent Porsche specialist? At RPM Technik, we pride ourselves on offering world-class service and expertise, and we’re looking for a friendly and professional individual to join our team as Front of House Service Administrator.
About the Role:
As the first point of contact for our valued clients, you’ll play a key role in ensuring every customer interaction is seamless and memorable. From welcoming visitors to managing bookings, your responsibilities will include:
* Greeting clients and visitors in a warm and professional manner
* Handling incoming calls and emails, providing prompt and accurate responses
* Managing service bookings and coordinating workshop schedules as directed by the Aftersales manager
* Managing third-party suppliers, such as MOT bookings
* Updating clients on progress on any jobs being undertaken by the workshop
* Administration of the track day members club
* Supporting management team with event administration as required
* Supporting the wider team with administrative tasks
* Maintaining a tidy and welcoming reception area
* Providing clients with refreshments
* Working hours Monday to Friday 08.30 to 17.30. Every other Saturday 09.00-13.00
About You:
We’re looking for someone who is:
* Punctual and an exceptionally organised worker
* Customer-focused with excellent communication skills
* Able to multitask in a fast-paced environment and be able to work under pressure
* Manage tasks independently and see them through to completion
* Proficient in Microsoft Office and general IT systems
* Has strong literacy and numeracy skills
* Is interested in cars or the automotive world (knowledge of Porsche would be a bonus!)
What We Offer:
* Company pension scheme
* A friendly and supportive work environment
* Opportunities for personal and professional growth
* The chance to work with a passionate team of Porsche specialists
At RPM Technik, we have a ‘no excuses’ attitude to business and offer a friendly and welcoming professional working environment where excellence is the standard.
How to Apply:
* Send your CV and a short cover letter to samantha@rpmtechnik.co.uk
Seniority level
Entry level
Employment type
Full-time
Industries
Motor Vehicle Manufacturing
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