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Fleet technical assistant (internal)

Merthyr Tydfil
Welsh Ambulance Services
Technical assistant
Posted: 19 July
Offer description

Job overview

PLEASE NOTE THAT WE WILL ONLY ACCEPT APPLICATIONS FROM STAFF CURRENTLY EMPLOYED BY WELSH AMBULANCE SERVICE NHS TRUST

The post holder provides general support to the Central and South Central Fleet Department and its activities and operations, dealing with suppliers in relation to vehicle service bookings.


Main duties of the job

The post holder is responsible for co-ordinating the service booking process between contracted garages and operational departments, monitoring work carried out, keeping all systems updating and dealing with any related problems.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.


Working for our organisation

#RemarkablePeople

Our workforce is made up of over 4,000 remarkable people who contribute to the delivery of world-class patient care across Wales, 24 hours a day, 365 days a year. Whether you work in a patient-facing role or within our range of support services, the work that you do enables us to provide high quality care, wherever and whenever we’re needed.

The Trust recognises the need for its workforce to represent the diversity of the population it serves across the whole of Wales and seeks to create an environment where diversity is celebrated and inclusivity matters. We are also keen to break down any barriers into the Trust, and would encourage applications from under-represented groups, including those from Black, Asian and Minority Ethnic communities, LGBTQ+ communities and disability groups.

Careers within the Welsh Ambulance Services University NHS Trust are diverse and varied, with opportunities arising right across the service. Whatever your skills and background, you’re sure to find a career with us which is fulfilling, challenging, and rewarding.

In line with the Trust’s Starting Salary Procedure, all applicants will start at the bottom of the band for the position applied for, but can apply for a higher salary if they have previous experience relevant to the position.


Detailed job description and main responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents or please click “Apply now” to view in Trac.


Person specification


Qualifications and/or Knowledge


Essential criteria

* NVQ Level 3 in Business Administration or equivalent qualification plus additional knowledge of financial procedures/contract law to Diploma Level obtained through formal qualifications (e.g. CIPS) and/or equivalent experience; or equivalent level of experience within a Business Admin/Procurement environment.
* General understanding of contracts management
* Willingness to undertake appropriate training to enhance knowledge of specialised equipment and technical procedures to ensure value for money and support compliance with cost improvement initiatives


Desirable criteria

* Sound knowledge of workshop and garage technical operations
* Detailed technical knowledge of vehicle and mechanical fitting practices and procedures


Experience


Essential criteria

* Experience of using financial systems such as Oracle for the ordering of supplies
* Experience of using Microsoft office packages i.e. teams, word, excel, powerpoint and outlook
* Experience of working within a demanding environment with competing priorities and workloads
* Experience of liaising with customer and service users, crossing organisational boundaries


Desirable criteria

* Experience of business administrative practices relating to workshops and garages


Values


Essential criteria

* Demonstrates Trust values


Other


Essential criteria

* Ability to travel within geographical area.
* Flexible approach to work


Aptitude and Abilities


Essential criteria

* Self-motivated, highly committed and able to work with a minimum of supervision
* Effective organisational and administrative skills
* Good interpersonal skills, able to build productive working relations with internal and external contacts
* Ability to liaise with external suppliers and persuasive skills
* Ability to work effectively as part of a team
* Computer literate with standard keyboard skills
* High level of commitment and motivation
* Able to assimilate information quickly and to think logically
* Able to work under pressure and to deadlines, as required
* Logical thinker, able to deal with problems with a common sense approach
* Good written and verbal and communication skills, able to convey information and complete all necessary documentation accurately


Desirable criteria

* Ability to speak Welsh

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