Operating within a fast‑paced environment, you will work effectively and efficiently to maximise income from sales, gift aid and other promotional activities while also driving donations from the local area. Delivering a great store offer and standards, you will inspire your team to give amazing customer service and raise funds for and promote the work of YMCA within the local community.
You will have exceptional organisational skills, creative flair and drive which, along with your commercial awareness, will enable you to motivate, develop and inspire your team of paid staff and volunteers. This role is varied and no two days are the same.
Benefits
* Pension
* 28 days annual leave including bank holidays (pro‑rata for part‑time staff)
* Regular salary reviews
* Sick pay (after a qualifying period)
* Services to support your physical, mental and financial wellbeing, including an Employee Assistance Programme
* Health shield cash plan
Qualifications & Safeguarding
* Provide two references
* Complete a safeguarding self‑declaration
* Undertake a DBS check
About YMCA England & Wales
We are opening many new stores across England and Wales. Our Charity Shops are unique and offer a wide range of donated products; we are passionate about recycling and pride ourselves in selling over 95% of our donated stock, never new goods. If successful, you will be joining an amazing team and receive support and guidance from your Area Manager, Regional Manager, other Store Managers and the wider Retail team at Head Office.
At YMCA England & Wales, we strive to create a workplace that fully reflects and serves its local community. We want all staff to feel empowered to bring their full, authentic self to work each day. We have diverse teams, we encourage everyone to do their best and support them to reach their full potential. If you are passionate about improving young lives, this will be the role for you.
YMCA was set up in England in 1844 and is now the largest and oldest youth charity in the world. Operating in 119 countries, each country is governed by a national council. YMCA England & Wales is the national council for 116 YMCAs across England and Wales. Each YMCA is an independent charity that affiliates to YMCA England & Wales. While YMCAs work and respond locally to support young people, YMCA England & Wales supports each local charity to deliver one or all five of our work areas: Accommodation, Family Work, Health and Wellbeing; Training and Education and Support and Advice. We support local YMCAs by promoting high standards of working and sharing best practice. We drive the national brand strategy, campaigns, and policy and research, advising and supporting YMCAs to engage communities, stakeholders and supporters locally. We give YMCAs a national voice by speaking with government, key policy makers and national media, and we represent them by advocating the needs of young people in England and Wales. Our Fundraising department and Retail operation, which spans across the country, provide us with the funds to help young people reach their full potential.
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