Job Description
Senior Spa Therapist
* Annual Salary: To be discussed
* Location: East London
* Job Type: Full-time
Join a dynamic hospitality group ranked among the Top 6 Best Places to Work in Hospitality as a Senior Spa Therapist. This role is perfect for a passionate spa professional ready to lead a team and elevate guest wellbeing to new heights. Located in the vibrant heart of East London’s Royal Docks, our upscale hotel offers a workplace that blends luxury with energy.
Day-to-day of the role:
* Lead the spa team with professionalism and care, fostering a supportive environment.
* Deliver a wide range of high-quality treatments and ensure consistent guest satisfaction.
* Manage the treatment diary to maximise therapist utilisation and revenue.
* Oversee stock control, equipment maintenance, and cleanliness of spa areas.
* Support recruitment, onboarding, and training of new therapists.
* Collaborate with management to meet financial targets and drive business growth.
* Maintain accurate client records and uphold confidentiality standards.
* Coordinate the customer journey to ensure a seamless and luxurious experience.
Required Skills & Qualifications:
1. NVQ Level 3 in Beauty Therapy (Spa Management Degree is a plus).
2. Proven experience in a senio...