Customer Support Advisor – Education Sector £27,040 pa| Full time | Belfast | Onsite | Fortnightly pay Some jobs are just jobs. This one actually matters. You'll be the calm voice at the other end of the phone when schools, exam markers and families need answers. You'll deal with real people, real deadlines and real pressure – and you'll make things easier for them. If you're the type who: Customer Support Advisor * Stays composed when things get busy * Speaks clearly and confidently * Likes structure and getting things right * Turns up on time, every time * Doesn't shy away from responsibility Keep reading. What you'll be doing: Customer Support Advisor You'll handle a mix of inbound and outbound calls, emails and chat. You'll help users with: * Registration and scheduling * Assessment delivery and results * Documentation and exam procedures * General queries that need clarity and reassurance You'll log everything accurately, follow process properly and escalate when needed. Its structured, fast-paced and highly organised. The hours (important – please read): Customer Support Advisor * 40 hours per week * On-site in Belfast, 5 days per week * April–June: full flexibility required between 8am–8pm, Monday&nda...