Restaurant Supervisor - Birmingham Restaurant Supervisor Stratford Upon Avon 13.05 per hour plus service charge Location Description Billesley Manor Hotel & Spa is a luxury 4* hotel steeped in history. Set in 11 acres of Warwickshire parkland, the Grade II listed building hosted William Shakespeare in 1599, with its heritage dating back to 1327. The hotel is proudly part of the Marriott Tribute Portfolio, a collection of independent hotels celebrated for their character, individuality, and sense of place. Job Description We are seeking an experienced and motivated Restaurant Supervisor to join our team at the Billesley Manor Hotel and Spa. This is an excellent opportunity for someone with strong leadership skills and a passion for delivering outstanding customer service. Key Responsibilities Supervise daily food and beverage operations Lead, train, and motivate service staff Ensure excellent customer service standards are maintained Monitor stock levels and place orders when required Ensure health, safety, and hygiene standards are met Handle customer queries and resolve issues professionally Support management in achieving sales and service targets What we're looking for- Previous experience in a food and beverage supervisory role Strong leadership and communication skills Excellent customer service focus Ability to work under pressure in a fast-paced environment Good knowledge of food safety and hygiene standards Flexible availability, including weekends and holidays Troo Benefits Free Meals on Duty: Fuel your success with free meals on duty, ensuring you're nourished and ready to conquer challenges during your work hours. Free Leisure Club Membership: Because we know your well being is important, Food & Beverage Discounts: Calling all foodies! Enjoy mouthwatering discounts at our restaurants and bars. Employee Discount Rates: As a GG Hospitality team member, you get exclusive access to unbeatable travel discounts at our hotels. Explore by Marriott Bonvoy: Take advantage of fantastic Team Member travel rates across Marriott International hotels worldwide, as well as discounts on food and beverage, spa treatments, and retail. Refer a Friend Scheme: Spread the word and reap the rewards with our Refer a Friend Scheme, where you can share the greatness of GG Hospitality and enjoy bonuses for every new recruit. Long Service Incentives: Dedication deserves celebration! Our Long Service Incentives honour your commitment with special rewards and recognition for your loyalty over the years. Employee Assistance Programme: We care about your well-being, which is why we offer an Employee Assistance Programme to provide support and guidance when life throws its curveballs. Consider it your trusty sidekick in times of need.