Job description
IT Services
Full time, open ended
IT Services are integral to the continued success of Loughborough University, rated a Top 10 university in all major league tables. We work closely with all of our partners from across the University to support digital transformation and deliver outstanding levels of service that are recognised as the best in the country by our students in the National Student Survey. We are at the forefront of supporting the digital campus, protecting and securing our IT systems and developing strategies to take us forward in a rapidly evolving world. Our Director is currently a trustee of UCISA and we actively support professional development at all levels.
During the Covid-19 pandemic, we enabled staff and students to work successfully from anywhere and were key to a response which has been widely acknowledged as sector leading. We offer flexible working to IT colleagues where possible and understand the importance of a good work/life balance. In addition to working for an employer of choice on a stunning East Midlands campus, we offer an excellent to our employees and pride ourselves on being family friendly.
An exciting opportunity has arisen to join our in-house team and the details are below. We particularly welcome applications from women and BAME communities as we are actively seeking to make our team more diverse. Please contact the recruiting manager for an informal chat if you are considering an application.
The Role:
To provide expert level technical knowledge and skills in the development and support of Key End User Environment services. The primary focus for this job will be to ensure the EUE led services are secure. This will include working closely with the IT Security team and other teams across the department. The role holder will need to lead on the deployment, monitoring, and reporting on all aspects of Endpoint security including the uptake of OS deployments, firmware, drivers, Applications and encryption levels.
About your team:
As part of the End User Environment Team, you will be joining 6 other End User Professionals. This friendly and diverse team is responsible for providing expert support and development on a wide range of End User Services such as the managed Windows lab and staff services; MDM; Software packaging and licensing. EUE achieves its goals by collaborating with each other and key stakeholders across the University.
Application process:
If you are interested in applying for this role, you must use the below steps as a guide to completing the application.
· Login to our vacancies platform, either by registering as a new user, logging in using existing details, or if you are an internal member of staff log in through
· Complete all the required sections of the application form
· Fully complete the supporting statement as this will be used to assess your application, Within the supporting statement you should demonstrate, using examples, how you meet each of the "essential" and as many of the "desirable" criteria as possible – these are identified as “stage 1” in the person specification (within the Job Description).
· For further support, which includes some top tips and support to help you when completing your application
· Stage 2 on the Person Specification refers to a technical and knowledge assessment that will take place before the Second Interview.
Please fully complete the application form as CVs will not be used.
Interview process and further information:
For further information please refer to the
Informal chats about the role are welcomed, please contact Gary Hale, EUE Team Manager via
Closing Date: 22nd September 2025
Interview Date: Mid-October 2025