The Vacancy
🔧 About the Role:
We are looking for a highly organised and proactive Scheduler to join our responsive repairs and social housing works team. Based in our Skelmersdale office, you’ll be responsible for coordinating repair appointments, ensuring efficient service delivery, and supporting our commitment to excellent customer care.
This is a full-time, office-based role working Monday to Friday, 8:00 AM to 5:00 PM.
💼 Key Responsibilities:
1. Schedule and allocate repair jobs to operatives based on availability and location
2. Liaise with tenants, contractors, and internal teams to confirm appointments
3. Monitor job progress and update systems accordingly
4. Handle queries and resolve scheduling conflicts efficiently
5. Maintain accurate records and support reporting requirements
🎯 What We’re Looking For:
6. Experience in scheduling, ideally within social housing or property maintenance
7. Excellent organisational and communication skills
8. Ability to thrive in a fast-paced environment and manage competing priorities
9. Proficiency in scheduling software and Microsoft Office
10. A customer-focused approach with a commitment to service excellence
🌟 Benefits:
11. Competitive salary
12. Pension scheme
13. Opportunities for training and development
14. Supportive and collaborative team environment
Given the nature of this position, you will need to undergo a Basic Disclosure and Barring Service Check (DBS) at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks.
Work for Wates
Wates is one of the UK’s leading family-owned development, building and property maintenance companies. Founded over 125 years ago, we have a proud legacy in the built environment.
We are driven by our purpose, ‘reimagining places for people to thrive’ and our three promises:
Thriving places – working with customers, partners and communities to create places that are more sustainable, inclusive, and full of opportunity.
Thriving planet – protecting nature and taking action on climate change by collaborating and innovating with our partners.
Thriving people – creating opportunities and relationships so that everyone who works for and with us feels included, invested in, and treated with care.
We are proud to be recognised as Gold Investors in People and as a Disability Confident employer. We also ensure that our recruitment processes do not treat anyone less favourably due to an offending background.
Awards
BEST PROJECT
Inside Housing Development Awards
WINNER
2022 Construction News Awards Winner
GOLD AWARD
Investors in People 2022
GOLD AWARD
Considerate Constructors Schemes (CCS) National Site Awards
TOP 50 EMPLOYERS
2022 Top 50 Employers for Women
WINNER
2022 Working Families Best Practice Awards