Account Manager – Facilities Management
Location: Enfield
Working hours: Monday to Friday, 08:00–17:00
Contract type: Temp to Perm
Salary: Up to £70,000 per annum (hourly equivalent rate to be confirmed) plus car allowance
I am currently recruiting for an experienced Account Manager to join a busy and fast-paced facilities management operation based in Enfield. This role involves overseeing a large commercial property portfolio of around 130 buildings, ensuring the highest standards of service delivery are maintained across hard FM services.
This position would suit someone technically strong, with excellent leadership skills and the ability to handle high call volumes and day-to-day operational pressures. The successful candidate will also take on responsibility for an additional portfolio as part of the wider team structure.
Key responsibilities:
Manage the delivery of all contracted services in line with SLA and KPI targets
Build and maintain strong client relationships through regular strategic and operational meetings
Lead a team of engineers and support staff, including recruitment, training, development, and performance management
Ensure successful delivery of both reactive and planned maintenance tasks
Monitor subcontractor performance, ensuring all compliance and statutory requirements are met
Take ownership of P&L, forecasting, and budgeting to ensure financial performance aligns with targets
Identify and oversee additional works opportunities, ensuring timely quoting and execution
Maintain high standards of health and safety across all areas of the contract
Be available as an escalation point for the client team and internal staff, including out-of-hours if needed
Key requirements:
Proven experience as an Account Manager or similar senior FM role
Strong understanding of hard FM operations, compliance, and commercial management
Ability to manage a large volume of tasks and maintain attention to detail under pressure
Strong communication and leadership skills
Comfortable with managing both static and mobile engineering teams
This is a great opportunity to secure a temp-to-perm role with a competitive salary, long-term career prospects, and the ability to make a real impact on the service and standards of a major FM contract.
Build Recruitment Limited acts as an Employment Business for the supply of temporary workers and an Employment Agency in relation to permanent vacancies. Build Recruitment is an equal opportunities employer