Product Lead - Billing Migration (Commercial Banking) Location: London or Edinburgh (Hybrid) Contract: Initial 6-month contract IR35: Inside IR35 Rate: Competitive (dependent on experience)The OpportunityWe're supporting a leading commercial bank on a large-scale transformation of its billing and charging platform, and we're looking for an experienced Digital Product Lead to play a pivotal role.This is a high-impact position where you'll lead the end-to-end migration from legacy billing systems to a modern, scalable platform, while owning the digital billing experience across customer channels. You'll sit at the intersection of product, technology, and commercial strategy, shaping how the bank charges and serves its clients.What You'll Be DoingBilling Migration & Programme DeliveryLead the end-to-end billing migration strategy and executionOwn the migration roadmap, including dependencies, risks, and key milestonesOversee transition from legacy systems with minimal/no customer disruptionEnsure pricing integrity, service continuity, and regulatory compliance throughoutProactively resolve product, billing, and integration challengesDigital Product OwnershipOwn billing journeys across digital channels (online, mobile, servicing platforms)Define product vision, roadmap, and backlog for billing capabilitiesDeliver seamless, intuitive end-to-end customer journeysDrive continuous improvement through analytics, testing, and customer insightCustomer & Commercial OutcomesEnsure billing propositions align with customer needs and revenue objectivesOptimise pricing models, charging structures, and fee transparencyBalance customer experience with commercial performanceLeverage data to identify growth and efficiency opportunitiesStakeholder & Vendor ManagementCollaborate across Technology, Finance, Operations, and ChannelsManage third-party vendors and platform providersEngage senior stakeholders to align priorities and secure investmentRisk, Governance & ComplianceEnsure solutions meet regulatory and conduct standardsIdentify and manage delivery and operational risksMaintain strong governance, controls, and audit readinessWhat We're Looking ForExperienceProven track record leading billing / charging migration programmes in commercial or corporate bankingStrong background in digital product ownership and deliveryExperience delivering complex legacy-to-modern platform transformationsDeep understanding of banking products, pricing, and revenue driversExperience delivering customer-centric digital journeys across channelsFamiliarity with Agile / Scrum delivery environmentsTechnical & Domain ExpertiseKnowledge of billing engines, fee structures, and pricing modelsUnderstanding of core banking systems, payment flows, and digital integrationExperience using data, analytics, and testing to inform product decisionsLeadership & CapabilityAbility to define strategy and execute at paceStrong stakeholder management and influencing skillsCommercial mindset with focus on income, efficiency, and customer outcomesProven ability to lead cross-functional teamsWhat Success Looks LikeSeamless migration to a modern billing platform with no customer impactFully digitised, self-service billing journeysImproved accuracy, transparency, and control of chargingDelivery of income growth, cost efficiency, and customer satisfaction gainsWhy This Role MattersThis role is central to transforming how the bank monetises and serves its commercial clients, enabling:Simplified, digital-first billing experiencesGreater control over pricing and revenueReduced legacy complexity and operational riskA strong foundation for future product innovation and growthGuidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.