Household Recycling Centre Attendant
Location: Carrickfergus
Salary: £13.69 per hour
Hours: 19.5 hours per week
Working Pattern:
This role operates on a rota basis and may include weekends, evenings, and public holidays in line with service requirements.
About the Role
We are seeking a reliable and motivated Household Recycling Centre Attendant to support the effective day-to-day operation of a Household Recycling Centre in Carrick.
Working as part of a small team, you will assist in providing a safe, clean, and efficient service to the public, while promoting responsible waste management and recycling practices.
Key Responsibilities
Customer Service
1. Assist and advise members of the public on appropriate waste disposal and recycling methods
2. Provide a courteous, helpful, and professional service at all times
3. Respond to customer queries and complaints in a constructive and effective manner
Site Operations
4. Monitor site usage and ensure compliance with site rules and health and safety procedures
5. Maintain cleanliness and general upkeep of the site and surrounding areas
6. Support the Recycling Officer and contractors as required
7. Manage traffic flow within the site to ensure safe access for all users
Waste Management
8. Oversee the safe handling and segregation of waste, including hazardous materials
9. Monitor and control waste containers, skips, and recycling areas
10. Record waste tonnages and complete transfer documentation accurately
Administration and Reporting
11. Complete required operational records and documentation
12. Report maintenance issues, incidents, or customer concerns promptly to management
Additional Duties
13. Operate site equipment in line with training and safety guidance
14. Assist with winter maintenance, including spreading grit and salt during adverse weather
Essential Criteria
Applicants must demonstrate, with specific examples, at least one year’s relevant experience in each of the following:
15. Working in a waste operations environment
16. Working effectively within a team environment
17. Delivering customer service, including handling queries and complaints from the general public
The successful candidate will be:
18. Customer-focused with strong communication skills
19. Reliable and flexible in their approach to working hours
20. Committed to maintaining high standards of health and safety
21. Able to work effectively as part of a team in an operational environment