* To manage cases, maintain a direct involvement, identify the factors and develop appropriate actions in line with the priorities and practices of the council.
* To keep abreast of all relevant legislation.
* To contribute to the overall performance of the Directorate through personal performance, co-operation with other groups and in support of initiatives as approved by the Strategic Manager – Housing Management.
* Establish and maintain good lines of communication within the housing team, the organisation and with outside agencies concerning matters relating to the area and services managed.
* Attend meetings and undertake relevant actions and visits out of office hours as required.
* Be effective and efficient in the provision of comprehensive landlord functions giving general advice and assistance to council tenants, leaseholders and all residents.
Recruitment is done in line with safe recruitment practices. We are an equal opportunity agency.
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