We are looking for an enthusiastic and hard working person to provide comprehensive administrative and clerical support to our Children's Community Nursing Service for a 1 year maternity cover period, responsible for ensuring:
Responsibilities
* Work is customer focused, timely and of a high quality.
* All telephone contacts are managed with good communications skills, using initiative to respond to queries on behalf of the service.
* Liaison with other professionals on behalf of the service and acting as a consistent point of contact for effective communication.
* Maintenance and support effective diary management, applying staffing, appointments and meetings as required.
* Correspondence is dealt with, prioritising those requiring clinical decision‑making via a nurse and sorting and storing as required.
* Provision of a high standard of word‑processed emails/letters, documents and reports to meet service requirements.
* Photocopying, scanning, storing and distributing documents.
* All patients are registered, referrals applied, appointments are booked, coded appropriately and that attendance/non‑attendance information is accurately recorded on all appropriate databases.
* Creation and maintenance of accurate databases to evidence service activity.
* Arrangement of meetings, room bookings, production of agenda documents and minute taking.
* Monitoring, ordering and maintenance of stock levels, ensuring rotation of stock. Requisition of stock and non‑stock items via SBS and NHS Supply chain requesting purchase orders, processing invoices, receiving and receipting on delivery, unloading and storing.
* Support for senior nurses in Health Roster creation.
* Resources are efficiently and effectively used.
Welcome to Epsom and St Helier University Hospitals NHS Trust
Thank you for showing an interest in working with us at Epsom and St Helier - a family of more than 7,000 colleagues. Above all we value respect. This means everyone at the Trust - whether a member of staff, a patient or their loved ones - can expect to be treated with respect, whatever their role or background. This ensures kind, positive, professional teamwork, delivering great care to every patient, every day. By choosing to work here, you also choose to value and role model respect. This means having respect for the Trust and your roles and responsibilities, as well as colleagues, patients and anyone who interacts with the Trust.
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