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Commercial salesforce lead

Norwich
BizClik Media
Commercial
Posted: 26 January
Offer description

Job Description

About BizClik

BizClik Media is a global leader in B2B digital publishing, media and events, creating platforms that connect the world’s most influential leaders, brands and ideas.

Our 20 digital platforms and flagship global events, Sustainability LIVE, Procurement & Supply Chain LIVE, AI LIVE, Data Centre LIVE, and more, bring together C- to D-Suite executives, innovators and change-makers to shape the conversations that move industries forward.

Driven by Creativity. Defined by Results. Powered by AI.

We Go Beyond The Tail Lights.


Why This Role Exists

BizClik is scaling rapidly across global events, sponsorship, partnerships and commercial innovation. Salesforce sits at the centre of how we generate revenue, manage relationships and measure performance.

The Commercial Salesforce Lead role exists to ensure Salesforce is a commercial growth engine, not just a system of record.

This role exists to:

* Own and evolve Salesforce to support revenue growth at scale

* Bring structure, confidence and clarity to commercial data

* Enable faster, smarter decision-making across Sales, Campaigns and Events

* Reduce manual work and reactive reporting through automation and insight

You will directly influence how pipeline, revenue, forecasting and performance are understood and improved across the business.


Key ResponsibilitiesSalesforce Ownership and Commercial Enablement
* Act as the senior owner of Salesforce across the business

* Design, configure and optimise Salesforce to reflect commercial workflows

* Ensure Salesforce supports sponsorship, delegate sales, campaigns and partnerships

* Own system enhancements, releases and ongoing improvements


Commercial Reporting and Performance Insight
* Build and maintain Salesforce dashboards and reports for leadership and teams

* Provide clear visibility of pipeline health, revenue performance and forecasting

* Partner with Data and Finance to ensure Salesforce is the trusted source of commercial truth


Data Quality, Structure and Governance
* Own Salesforce data models, fields and definitions

* Maintain high standards of data accuracy, completeness and consistency

* Document processes, definitions and usage standards

* Manage access controls and GDPR-compliant data handling


Automation and Efficiency
* Identify and implement automation to reduce manual effort and friction

* Build flows, validation rules and scalable processes

* Improve adoption through simple, well-designed user experiences


Stakeholder Partnership and Adoption
* Work closely with Sales, Campaigns, Marketing, Events, Finance and Leadership

* Translate commercial needs into practical Salesforce solutions

* Train and support users to drive confidence and consistency

* Act as a trusted commercial partner, not just a system administrator


What Great Looks Like

The ideal Commercial Salesforce Lead:

* Thinks commercially first, technically second

* Understands revenue, pipelines, forecasting and conversion drivers

* Builds systems people actually want to use

* Brings clarity where others see complexity

* Operates with pace, ownership and precision

* Is trusted by senior stakeholders and teams alike

* Uses data and automation to drive action, not admin


Skills and ExperienceEssential
* Extensive hands-on experience with Salesforce administration and optimisation

* Strong understanding of commercial pipelines, revenue and performance metrics

* Experience building dashboards and reports for senior stakeholders

* High attention to detail and strong data discipline

* Ability to communicate clearly with technical and non-technical audiences


Desirable
* Salesforce certifications (Admin, Advanced Admin, Sales Cloud or similar)

* Experience in media, events, B2B or fast-growth environments

* Exposure to integrations, automation or analytics tools

* Interest in AI, optimisation and scalable systems


What You’ll Gain at BizClik
* A high-impact role at the centre of a fast-scaling global business

* Real ownership of a critical commercial platform

* Visibility and influence across senior leadership

* The opportunity to shape how systems support growth at scale

* A fast-paced environment with genuine progression opportunities


Our Culture

We are: Fast • Commercial • Curious • Ambitious • Human • Accountable • Innovative • Data-led

We are not: Slow • Passive • Comfortable • Box-ticking • Reactive •Style-over-substance

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