Honeycomb is delighted to partner with an established organisation to recruit for a Commercial Account Handler. This role would suit someone who'd like to join an expanding business, and who wants to get rewarded for a job well done, along with receiving a fantastic benefits package. Ideal candidate would have a minimum of three years commercial lines experience, however, good personal lines experience with some commercial lines would also be considered. This would be a hybrid role, with four days in the office, and one day at home once training is completed.
The Client
Our client is an award winning, independent and family owned business, with their head office based in Belfast City Centre. They have been operating for over 45 years, and through organic growth and acquisitions over the past four years, are keen to recruit new talent into the business. They put their customers and employees at the heart of everything they do and have an excellent reputation on the market as a leader in their field.
The Role
The role as an Account Handler will sit within the Commercial team. Typical duties will include:
1. Proactively manage valued client and insurer relationships.
2. Negotiating, placing, and reporting to clients at renewal mid-term and new business stages.
3. Ensuring adequacy and appropriateness of cover.
4. Managing personal workloads and meeting deadlines.
5. Keeping accurate client records and files at all times, including timely inputting of all client data into our bespoke system.
6. Providing clients with high-quality policy documentation in accordance with FCA regulations.
7. Building good working relationships with internal departments and colleagues
8. Responding to client queries, including changes in cover and risk, in a professional and timely manner
9. Ensuring that Company procedures, excellent client service standards, and compliance regulations are adhered to and maintained.
10. Contributing to the achievement of team and business objectives by generating sales, identifying gaps, up-selling and cross-selling.
Desirable Criteria
11. At least three years commercial experience
12. An eagerness to learn, with the desire to build on a career in the insurance industry, and work towards professional qualifications, if not already held
13. Good numeracy, literacy & IT skills
14. High attention to detail
15. Excellent communication and interpersonal skills
Package
16. Salary negotiable, depending on skills & experience
17. Occupational Sick Pay
18. Pension contribution
19. Private medical care
20. Discounted Hertility treatments
21. Employee discounts
22. 25 days annual leave, plus stats
23. Opportunity to take examinations, and a pathway to Account Executive level