Overview
The Integrated Passenger Transport Operations Team is responsible for the safe and efficient use of over 120 minibuses to transport people in North Yorkshire. The team comprises approximately 350 drivers and passenger assistants that operate at locations throughout North Yorkshire.
The team delivers approximately 250,000 passenger journeys per year including 20,000 wheelchair user journeys. The transport provided enables people to access schools, day centres, learning opportunities, supported employment and other meaningful activities in our community. We also undertake registered local bus services and community transport journeys.
Responsibilities
* Ensure the safety of passengers during journeys and that passengers board and alight safely.
* Use safety equipment correctly and undertake full training in all safety equipment.
* Communicate daily with passengers, carers and establishment staff.
Qualifications
* Effective communication skills.
* Experience assisting passengers in accessible vehicles or a similar role is an advantage but not essential.
Contract Details
Passenger Assistant Medical – 17.50 hours per week on a Term Time only contract for a fixed term period of 12 months. Working Monday to Friday inclusive with split shifts. Hours may vary to meet customer needs.
Training & Assessment
Comprehensive training package including the Passenger Assistant Training Scheme (PATS), Basic First Aid and Managing Challenging Behaviour.
DBS & Safeguarding
Enhanced Disclosure & Barring Service (DBS) background check required. Medically trained to administer emergency medication to a child in accordance with a health care plan.
Key Dates
Closing date: 22nd October 2025
Interview date: TBC
EEO & Diversity
We are committed to the inclusion, safeguarding and promoting the welfare of adults at risk. We welcome applications from individuals of all backgrounds. National Yorkshire Councils strive for a diverse workforce reflecting this diversity.
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