Service Engineer (a.k.a. Industrial First Responder)
Mission Overview
Your job: save distressed machines, both at home base and out in the wild. Motors, pumps, gearboxes — they all need your magical touch. Bonus points for doing it without setting anything (including yourself) on fire. Always bow before the great gods of Health & Safety.
Your Epic To-Do List (Key Responsibilities)
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Obey all sacred scrolls (a.k.a. company HSEQ policies).
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Keep your "I'm certified to be here" badge up to date.
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Fill out RAMS and POWRA like a paperwork wizard.
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Perform heroic feats of equipment removal, installation, and electrical tinkering — all without crying.
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Patch up broken equipment onsite like an industrial paramedic.
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Bring the dead (machines) back to life through post-repair commissioning.
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Create job reports and time sheets that don't require a Rosetta Stone to understand.
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When the call for backup comes, jump into other jobs and workshops like a true team player.
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Be ready to spring into action with the on-call rota, overtime, and shifts — because machines don't respect business hours.
How We Score Your Heroics (KPIs)
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Get the job done on time (before the client invents passive-aggressive emails).
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Achieve zero "You messed up" incidents.
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Finish the work in less time than it takes for a pot of coffee to go stale.
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Bring in bonus business like a stealthy industrial salesperson.
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Keep your work area clean enough that even your nan would approve.
Your Origin Story (Qualifications & Experience)
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You've done formal training (apprenticeship, NVQ, BTEC or "I've seen some things, man" experience).
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You own legit health and safety site certifications — and can prove it without frantic wallet searching.
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You actually know what the equipment you're fixing is supposed to do.
Your Superpowers (Essential Skills)
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Master of measuring tools — rulers, calipers, even that weird gauge no one else understands.
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Can dismantle and reassemble machines like a LEGO master (but with heavier parts and more swearing).
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Know how to inspect finished work and say, "Yep, that’s beautiful.
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Can commission equipment with the smooth confidence of a DJ dropping a beat.
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Problem-solving skills sharper than a new hacksaw blade.
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You can operate a tablet without calling IT every 5 minutes.
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You can explain things clearly without sounding like you're reading from an ancient scroll