Office Manager – Family-Run Service Business
Location: Worcester
Salary: DOE
About the Business
Our client is a trusted, people-first organisation providing essential services to both consumers and businesses across the region. As operations continue to grow, they’re seeking an Office Manager to take ownership of day-to-day administration, financial processes, and customer service delivery.
The Role
This position is ideal for someone who enjoys being the heartbeat of the office — managing workflow, staying on top of invoices, and ensuring customers receive prompt, professional service.
Key Responsibilities
* Oversee daily office operations and admin systems.
* Manage invoicing, client balances, and payment tracking.
* Handle customer queries and support the wider team.
* Liaise with suppliers and ensure all documentation is up to date.
About You
* Strong administrative or office management background.
* Skilled in managing invoices, spreadsheets, and general bookkeeping.
* Highly organised, confident, and proactive in communication.
* Enjoys problem-solving and creating order in a busy environment.
Why Join
You’ll be part of a friendly, family-led team that values professionalism, loyalty, and initiative.