We are looking for an IT Technician to join our IT Service department. The primary objective of this role is to deliver a high-quality support service to Turner Schools. This is principally a customer facing role predominately based at Turner Free School. Therefore, excellent interpersonal skills and a focus on quality customer service are essential.
The expected working hours will be defined in the contract, however, for guidance it will be between 8am-4pm. This role will be based atTurner Free Schooland may include occasional travel to other schools in the Trust. You will form an onsite team of 2 and benefit from being part of a wider Trust IT Department
Essential Duties and Responsibilities:
* Install, configure, and maintain hardware and software
* Troubleshoot and resolve IT problems
* Provide technical support to staff and students
* Assist in the school's network and security systems
* Help to implement the school's ICT strategy
* Keep up to date with the latest ICT developments and technologies
* Train staff and students on the use of ICT
Qualifications and Experience:
* Preferred experience in supporting and maintaining ICT systems in an educational environment
* Good problem-solving and analytical skills
* Excellent customer service skills
* Ability to work independently and as part of a team
Desired Skills and Experience:
* Experience with Microsoft Windows, Office 365, and Google Workspace
* Experience with network administration and security
* Experience with IT project management
* Experience with training and development
Benefits of Working for Turner Schools:
We care about our staff’s personal and professional wellbeing and are pleased to
offer the following benefits:
* Fully funded access to Benenden Healthcare
* Outstanding professional development through our Turner Institute
* Regular wellbeing and social activities
* Counselling and mental wellbeing support
* Access to Mental Health First Aiders
* Cycle to work scheme
* Innovation Awards that encourage staff to put forward innovative ideas to make a
difference to children’s experiences
* Trust Vision and Values awards to recognise staff contribution
* Free parking on all our sites with access to E chargers
Our staff tell us that the Trust is a supportive and motivational place to work, with real attention paid to staff wellbeing, workload and professional development. Further information about our Trust can be found on our website: www.turnerschools.com
We reserve the right to close the advert early if a suitable candidate is found.
Full time, all year round
37 hours per week
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