Social network you want to login/join with:
Our General Managers are the best in the business! As a commercially minded but customer-focused individual, you will be responsible for keeping Village ahead of the pack by delivering the group strategy to achieve commercial returns. Our business is built around its people; therefore, you will be an inspirational leader, investing in developing and nurturing your team to deliver exceptional service to all guests. This unique role oversees the entire operation, including Leisure Club, Pub & Grill, and Hotel. Do you want to be part of something special?
Work, Grow, Play! Here at Village Hotel Club, we embrace personality, individualism, and fun. We create lively, modern spaces for our guests to work, eat, relax, play, and exercise. With hotels and leisure clubs from Aberdeen to Bournemouth and more opening soon, we rely on you to deliver service that sets us apart from the competition.
Join us and enjoy benefits such as:
* Complimentary Health and Wellness Membership at your home Club for you and a family member/friend worth £1,500 a year.
* Discount on all overnight stays at Village Hotels, starting from £35 with a friend, including breakfast.
* Friends and Family discounted stays from £49, including breakfast.
* 50% discount on Food and Drink purchased on or off shift at any Village Hotel Pub & Grill.
* 30% discount on and off shift in our Village Hotel Starbucks stores.
* Excellent training and development programs, including Rising Stars and Talent Academy.
* Mobile Gaming training platform for engaging hotel staff training.
* Discounts and cashback offers on many High Street Brands and Supermarkets.
* Well-being and Healthcare benefits, including monthly well-being programs.
* Mental health support with first aiders and up to 2 mental health days annually.
* Financial wellbeing support and salary drawdown via Wagestream.
* Access to Employee Assistance Programme for support and counselling.
* Flexible working hours.
* A fun, supportive, and inclusive work environment with team events.
* Reward and Recognition schemes, anniversary rewards, and more.
* Electric car salary sacrifice scheme.
* Guaranteed day off for your birthday.
* Discounted Health Cash plan and Sick pay Insurance.
* Celebrations and community recognition events.
* Enhanced maternity and paternity benefits and pay.
* Company Pension scheme and Life Insurance.
As our General Manager, you will…
* Deliver the group strategy to achieve commercial returns.
* Maintain brand standards and profit performance.
* Ensure high-quality hospitality and value.
* Create an engaged team through development, rewards, and a culture of teamwork.
* Achieve high guest satisfaction and audit scores.
* Communicate marketing strategies effectively.
* Build relationships with marketing and utilize social media tools.
* Participate in recruitment and staff promotions.
* Benchmark hotel departments using KPIs and focus on improving underperformers.
But what we need from you…
* Passion for delivering exceptional hospitality and exceeding guest expectations.
* Ability to monitor and uphold brand standards consistently.
* Attention to detail and consistent standards.
* A warm, personable, can-do attitude.
* Experience in a similar environment with the confidence to lead effectively.
**Please note - All offers are subject to a successful DBS check in this role**
Join the team that works, grows, and plays the Village way!
#J-18808-Ljbffr