Overview
Join to apply for the Office Administrator role at NICE - National Institute for Health and Care Excellence. Here at NICE we are going through an exciting period of change and rapid growth, and we prioritise a respectful, supportive and transparent environment for all employees. Please note that this role may not be eligible for sponsorship under the Skilled Worker route; refer to the Direct Gov website for eligibility information.
Responsibilities
* Support the smooth running of offices, meeting rooms, and events within the Workplace and Facilities Management (WFM) team.
* Cover reception on a rota basis and handle enquiries in a friendly, professional manner, delivering a customer-focused service to staff and visitors.
* Use strong organizational skills to prioritise workload, produce accurate documentation, and maintain facilities systems and electronic records in line with policies and procedures.
* Ensure information on the intranet and shared files is correct; set up and check meeting rooms.
* After training, use online systems to manage meeting room bookings, respond to helpdesk enquiries, issue security passes, and arrange travel and accommodation.
* Conduct and record health and safety checks and deliver inductions for new colleagues and visitors.
* Manage event and room booking requests promptly and courteously; prepare furniture, equipment, and refreshments as required.
* Support development and implementation of internal policies and procedures, identifying opportunities for improvement and greater efficiency.
* Contribute to creating a comfortable, well-equipped and safe working environment for colleagues and visitors, and support the reception service and meetings attended by staff and the public.
Benefits
* Generous NHS Pension – Secure your future with one of the UK\'s most rewarding pension schemes.
* Flexible Working – Options like remote working, compressed hours and flexible start/finish times.
* Exclusive Discounts – Save on shopping, dining and more with a Blue Light Card.
* Time to Recharge – 27 days’ annual leave plus Bank Holidays.
* Inclusive Staff Networks – Join supportive communities and celebrate diversity.
* Tailored Development – Personalised learning and development opportunities.
Application details
For further details or informal visits contact: Louise Atkinson, Office Coordinator. Email: louise.atkinson@nice.org.uk
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