About the role
Availability Window
Days: Sun, Mon, Tue, Wed, Thu, Fri, Sat
From: 23:00:00, To: 08:00:00
Note: The availability window repeats for each day of the week.
Pay and Hours
Our Tesco Colleague rate of pay starts from £12.02 an hour; this increases to £13.15 for stores inside the M25. For hours worked between midnight and 6am, you will receive an additional night premium of £2.30 per hour. Additional payments may also apply depending on location.
We guarantee a minimum of 16 hours per week for new colleagues, with options for fewer hours (minimum 12). We will schedule your shifts within your available times, with 3 weeks' notice provided.
Customer Focus
Customers are at the heart of everything we do. This role involves serving shoppers, meeting new people, and being part of a diverse team. You should be over 18 to apply.
Responsibilities
* Serve customers with passion and pride, providing excellent service.
* Be knowledgeable about products and store services.
* Assist in various store areas including service, picking, and replenishment.
* Follow training to work safely and effectively.
* Make customer-focused decisions and support store routines.
* Participate in community and charity events.
* Understand store performance and contribute to sales and waste reduction.
* Handle products carefully to maintain quality.
* Live the company's values, create an inclusive environment, and follow policies.
* Assist with deliveries when required.
Requirements
* Passion for customer service and greeting customers with a smile.
* Ability to build rapport and make decisions for customers.
* Work well in a team, communicate openly, and be punctual and presentable.
Benefits
* Holiday entitlement starting at 20 days, rising to 22 days after 12 months, plus bank holidays.
* Flexible working requests from day one.
* Colleague discounts, wellbeing services, life cover, pension, and other benefits.
* Uniform provided and access to colleague networks.
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