We're seeking an experienced, confident, and proactive HR & Recruitment Officer to join our award-winning events and hospitality business on a fixed‑term maternity cover contract, starting immediately and running until 8 January 2027, with the potential to transition into a permanent role. As the standalone HR function during a period of rapid growth, you'll play a key role in delivering all day‑to‑day and transactional HR operations, ensuring a seamless employee experience across the business. This is a hands‑on, generalist position covering recruitment support, onboarding, employee relations, payroll administration, compliance, and benefits – all while helping to shape and refine our HR processes and systems for the future.
Responsibilities
* Support hiring managers throughout the recruitment process, ensuring a smooth and compliant candidate journey.
* Create engaging, high‑quality job adverts in collaboration with hiring managers.
* Manage advertising across job boards and relevant social media channels.
* Shortlist CVs and support hiring managers to ensure recruitment processes follow company policy and best practice.
* Prepare offer letters, contracts and new‑starter documentation.
* Coordinate and deliver company inductions and onboarding activities.
* Organise and support company engagement initiatives (e.g. quarterly Director’s brunch).
* Manage probationary reviews and associated documentation.
* Administer payroll‑related changes, including overtime, contract variations and absence tracking.
* Oversee the leaver process, including exit interviews and final documentation.
* Maintain accurate and compliant personnel records.
* Manage the HR inbox and respond promptly to employee and manager queries.
* Manage and maintain the Learning & Development platform for compliance and training requests.
* Administer employee benefits enrolment, updates and related documentation.
* Keep employee handbooks and HR policies up to date.
* Support managers during formal HR processes, including acting as a note‑taker.
* Manage reference and employment verification requests.
* Provide administrative support for performance and salary reviews, remuneration and benefits.
* Support the development and continuous improvement of HR processes and systems.
* Undertake ad‑hoc administrative tasks to support the wider HR function and organisation.
* Contribute to HR projects and initiatives aimed at improving HR service delivery and employee experience.
Minimum Experience & Qualifications
* Minimum 3‑5 years’ generalist HR experience, ideally within hospitality, events or leisure sectors.
* Strong understanding of UK employment law and HR best practice.
* Proven experience supporting recruitment, onboarding and HR administration.
* Ability to work independently in a standalone HR capacity.
* Strong organisational and problem‑solving skills, with the ability to manage multiple priorities.
* Exceptional attention to detail and confidentiality.
* Desired: CIPD Level 5 qualification (or equivalent experience).
* Experience supporting payroll and benefits administration.
* Proficiency in HRIS systems, MS Office and digital HR tools.
Technical & Behavioural Skills
* Sound knowledge of HR processes, compliance and employee lifecycle management.
* Confident with HR systems, reporting and data management.
* Proactive, solution‑focused and adaptable.
* Excellent communicator who builds trust and rapport at all levels.
* Collaborative mindset with strong stakeholder management skills.
* Approachable, empathetic and professional.
* Resilient and adaptable in a fast‑paced environment.
* Passionate about people, culture and continuous improvement.
About Peppermint
Peppermint is a multi‑award‑winning events and hospitality business, founded in 2003 by Alex Brooke and Adam Hempenstall. Company delights in delivering first‑class bars and drinks‑led solutions to the UK’s biggest and best events and venues. With over 20 years of operational experience, Peppermint now services 50 + major events and venues annually, partnering with organisation leaders such as AEG, IMG, Live Nation and Cuffe and Taylor. Our portfolio includes iconic events such as BST Hyde Park, Camp Bestival, Mighty Hoopla, Hyde Park Winter Wonderland, All Points East and Rewind Festival. We proudly operate between The Bridges on London’s Southbank and recently launched Riverside East in Queen Elizabeth Olympic Park.
Benefits
* Competitive salary (DOE) – £38k‑£40k+.
* Excellent benefits including healthcare, wellbeing support, 20 days’ annual leave plus bank holidays.
* Hybrid working model offering flexibility and variety.
* Opportunity for purchase into a permanent role post‑maternity cover.
* Supportive and people‑first culture with passionate, like‑minded colleagues.
* Take ownership as the standalone HR professional, shaping HR processes during a key phase of business growth.
* Be part of a vibrant, fast‑growing, and creative events and hospitality business.
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