Join a leading independent technology and services provider as a technician 3.Job Overview:
We are seeking a Senior Customer Engineer to lead onsite deployment, configuration, and support activities for clinic device refresh projects. This role involves coordinating technical deployment events, managing device handovers, ensuring accurate documentation, and providing frontline support to end users. The engineer will work alongside two other engineers but will be responsible for leading the team and ensuring smooth execution of all deployment tasks.Location: PLC Building 150 Whittle House, Gypsy Patch Lane, BristolDaily Rate: £ – PAYE, – UMBContract Length: 09th December 2025 till 19th December 2025
Active SC Clearance is required.
Key Responsibilities
1. Lead onsite engineering support for clinic deployments
2. Coordinate and run deployment events, ensuring all technical activities arepleted efficiently.
3. Validate and process user work orders and deployment requests
4. Manage laptop and device handover across multiple users and sites
5. Maintain accurate inventory records and update the Asset Management Database (AMDB)
6. Provide deploymentpletion updates to the Deployment Manager (DLM) and project management team
7. Perform device pre-checks, validations, and report Dead on Arrival (DOA) or faulty devices for replacement
8. Address and resolve user queries and technical issues onsite
9. Support data management and ensurepliance with data handling protocols
10. Liaise with clinic staff to minimise disruption and ensure smooth deployment
11. Attend daily deployment calls and report pre-deployment challenges or exceptions
Key Requirements
12. Experience in Windows OS, Microsoft 365, Active Directory, and endpoint management tools
13. Strong knowledge of device imaging, configuration, and refresh processes
14. Familiarity with asset management systems and inventory tracking
15. Hands-on experience with laptops, desktops, and peripheral devices
16. Ability to troubleshoot hardware/software issues quickly and effectively
17. Excellent verbal and writtenmunication skills for user interaction and reporting
18. Strong organisational skills with attention to detail in documentation andpliance
How to Apply: If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. #4751878 - Sanya Chabbra