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Receptionist

Belfast
The Somme Nursing Home
Receptionist
Posted: 4 September
Offer description

Job Overview

Post: Receptionist/Admin Assistant Part Time

Hours: Bank (Zero hours)

Reports to: Business Support Manager

Salary: £13.15/hour

Location: The Somme Nursing Home, 121 Circular Road Belfast BT4 2NA

Contract Type: Permanent


Organisation

The Somme Nursing Home is a charity providing treatment and quality care for service and ex-service persons since 1914. It is registered as a general category nursing home with the Regulation & Quality Improvement Authority. A home that is light and spacious with 50 ground floor single en-suite beds. A home that is conveniently located on the Circular Road, a semi-rural setting off the Holywood Road, a quiet, leafy residential area creating an atmosphere of tranquillity.


Our Philosophy of Care

Our Philosophy of Care incorporates the provision of a high quality care delivery to our residents, which is tailored to individual need and embraces the core values of the promotion of dignity, choice, and preservation of citizens rights, independence, self-determination and privacy. We strive to create a homely environment, where love, compassion and understanding of the unique needs of the ex-service resident is paramount to our delivery of care. We encourage the involvement of both resident and the family to provide a holistically unique service in which residents needs are met.


Job Description

Reports to: Business Support Manager (BSM)


Your role as a Part Time Receptionist/ Admin Assistant

* Operating a busy switchboard promptly and courteously to include recording and relaying messages
* First point of contact. Meet and greet the business clients and staff providing a high level of customer service, completing all relevant visitor paperwork
* Keeping the reception area and front office clean and tidy at all times.
* Communicating and liaising with colleagues, senior members of management and external contacts
* Complete HR administrative support i.e. assist with recruitment drive, new starter paperwork etc.
* Update employee training records.
* Ordering and monitoring the levels of stationery for all departments.
* Incoming and outgoing Post management
* General Administrative support to management in terms of administration and preparing various documents when required
* Records invoices on Sage Account as directed by Business Support Manager
* Cash handling
* Organising meeting rooms and liaising with Kitchen for catering requirement when required
* Ensuring the correct sign in / sign out procedures are adhered to
* Undertaking general admin duties


Essential criteria

* 5 GCSEs grade A-C to include Maths & English
* At least 2 years experience in similar role
* Have excellent communication skills, both written and verbal
* Strong computer literacy including Microsoft Office, (working knowledge of Sage Account will be an advantage)
* Well organised with Strong attention to detail
* Highly motivated
* Excellent customer service
* Ability to maintain accurate records
* Quick and enthusiastic learner
* Ability to work on own initiative and meet deadlines

The duties above are neither exclusive nor exhaustive and the post holder may be required by the Business Support Manager to carry out appropriate duties within the context of the job, skills and grade.

Pension The post holder can participate in NEST pension scheme if elligible

Probationary Period You will serve a probationary period of normally six months

Canvassing, either directly or indirectly, will be an absolute disqualification.

We do not intend it to be rigid and inflexible but rather to provide guidelines within which the jobholder works.

Immediate interview.

Job Closing Date: 11th September at 17:00 (may be closed early if the best candidate has been identified)


Skills

* Administrator
* Organisation
* Customer Service
* Reception


Seniority level

* Entry level


Employment type

* Part-time


Job function

* Administrative


Industries

* Hospitals and Health Care
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