Overview
Community Liaison / Social Value Officer (UK) at Wills Bros Group. This is a full-time, permanent role based at our Head Office in Motherwell. The role focuses on community engagement and social value delivery across civil engineering and infrastructure projects. You will establish strong relationships with stakeholders, support social value commitments, contribute to tenders, and ensure accurate reporting of social value. If you are proactive with a can-do attitude and can adapt to changing project needs, this role is for you.
Responsibilities
* Act as a point of contact for residents, businesses, local authorities, and community groups.
* Stakeholder engagement and relationship management.
* Identification and mapping of key stakeholders, including local communities, government bodies and other relevant organisations.
* Assist in the development and maintenance of stakeholder communication plans, ensuring timely and effective communication throughout project lifecycles.
* Participate in stakeholder meetings and public engagement sessions.
* Plan and deliver community events, school engagement, and site visits.
* Respond professionally to public enquiries, feedback, and concerns, supporting the project public liaison officer when required.
* Build positive, lasting relationships in the communities surrounding project sites.
* Travel to project sites across the region with flexibility for occasional evening or weekend commitments; a full UK driving licence and access to your own vehicle would be beneficial.
Social Value Delivery
* Deliver project-specific social value plans including local recruitment, skills development, volunteering, and engagement with local SMEs and social enterprises.
* Work with internal teams and subcontractors to embed social value into project delivery.
* Engage with community organisations and charities to deliver benefits locally.
* Ensure delivery is aligned with frameworks such as National TOMs, CCS, and bespoke client-specific models.
Social Value Reporting
* Collect and track data on social value activities and community engagement outcomes.
* Prepare accurate and timely reports for internal stakeholders, clients, and external platforms (e.g., Social Value Portal).
* Create case studies and visual materials to communicate impact.
* Support audits and reviews by maintaining well-organised and compliant records.
Support To Tendering And Preconstruction
* Collaborate with bid and estimating teams to develop and assist with social value responses for tenders and prequalification documents.
* Research local needs and stakeholders.
* Provide supporting evidence and examples of previous social value success.
* Attend events and presentations as required.
Compliance
* Ensure compliance with current legislation, CCS Code of Considerate Practice, and client requirements.
* Support preparations for CCS site audits.
* Provide feedback on lessons learned and contribute to continuous improvement processes.
About You
Above all, we are seeking someone with a positive, proactive attitude who can engage confidently with a range of people and adapt to the evolving needs of both projects and communities. A genuine passion for creating a lasting positive difference through infrastructure projects is essential.
Preferred Qualifications
* Degree or equivalent experience in, or a related field.
* Training in stakeholder engagement, or social value measurement.
* Knowledge of the construction industry is preferred.
Benefits
* Comprehensive training and development, financial support towards relevant role qualifications
* 24/7 counselling and support helpline
* Salary sacrifice schemes
* Death in service benefit
* Income Protection
* Company pension
* 25 annual leave holidays plus public holidays
* Employee Health & Wellbeing App
Job Details
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Other
* Industries: Civil Engineering
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