Job Purpose
To provide assistance and laboratory support to academic and student service users. Work will support the smooth and effective running of teaching laboratories in line with the College/Institute/School Strategy.
Main Duties and Responsibilities
1. Provide knowledge exchange support to academic and student service users within the specified discipline. Contribute to the overall smooth and efficient running of the lab to ensure an excellent experience for service users.
2. Carry out a range of technical support activities including the use of specialist equipment, systems, procedures, protocols, models and/or techniques. Contribute to the creation and development of new technical resources and/or ways of working as directed by relevant senior staff. Identify, propose and implement technical solutions to a range of practical problems.
3. Keep clear and accurate records of teaching outputs and where relevant produce concise written summaries of results for senior staff.
4. Contribute to the well-organised functioning of the laboratory. Maintain laboratory areas appropriately and identify and seek support to rectify any technical faults/problems with equipment.
5. To provide guidance to service users in the best application and operation of technical resources.
6. Keep up to date with advances in the relevant discipline and seek to apply this knowledge to technical activities to further enhance the learning experience and/or contribute to the delivery of research aims.
Qualifications
* Scottish Credit and Qualification Framework level 5 or 6 [National 5 or 6, Scottish Vocational Qualification level 2 or 3] or equivalent, and experience of personal development in a similar role.
* Detailed technical knowledge of relevant systems, equipment, protocols, processes and procedures.
Knowledge, Skills and Experience
* Demonstrable technical skills aligned to the specified discipline. Details of the discipline are as described in the post-specific information and advert.
* Strong IT skills including both standard and specialist software programmes.
* Ability to work effectively with others, including own team and lab users.
* Ability to plan and prioritise workload to meet competing demands.
* Ability to work independently, including the ability to use initiative and judgement to resolve problems.
* Accuracy and attention to detail.
* Demonstrable work experience in a similar technical role, with similar responsibilities.
* Experience of contributing to the creation or development of technical resources or ways of working.
* Experience of planning and organising own workload to meet the needs of service users.
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