Job Role: Deputy Manager Reporting to: Registered Manager Overview: This position is for a Deputy Manager working across a group of CQC-registered residential care services that support adults with learning disabilities. The service operates across five closely located homes with a total of 32 beds. Job Purpose: As Deputy Manager, you will support and maintain the high standard of care provided across all homes. In the absence of the Registered Manager, you will be responsible for the day-to-day running of the services and ensure that all company policies, procedures, and legal/regulatory requirements are met within set timescales. Skills, Knowledge & Qualifications Required: Previous experience at Care Coordinator level or above QCF Level 4/5 (or equivalent) in Health and Social Care Ability to communicate effectively at all levels Team player with a genuine interest in working with people with learning disabilities Key Responsibilities: Care: Ensure all staff contribute to the efficient running of the homes and create a supportive environment for service users Interact with service users to ensure their health and care needs are met, resolving concerns where appropriate Report any illness or health concerns and arrange GP or other professional input as needed Ensure meals meet the required quality, quantity, and dietary standards Deliver personal care and support where necessary Administer prescribed medications and maintain accurate records in accordance with company policy Conduct three-monthly audits of care plans and ensure best practices are followed Maintain the highest level of integrity when dealing with service users’ personal and financial matters Communication: Maintain effective communication with the Registered Manager In their absence, liaise with staff, service users, families, and external professionals Notify management of any incidents, accidents, or concerns regarding service users Supervise visits and maintain positive relationships with GPs and healthcare professionals Ensure accurate and thorough handovers Arrange and participate in staff and service user meetings Budgetary / Financial Control: Manage and monitor agreed budgets in collaboration with the Registered Manager Human Resources (HR): Adhere to and help implement all HR policies and procedures Support recruitment in the absence of the manager, including placing job adverts and conducting interviews Maintain accurate records of staff working hours and manage sickness absence in line with policy Ensure all staff are aware of the company’s whistleblowing procedure Support or lead on staff disciplinary, grievance, and performance processes if required Assist with staff supervisions, appraisals, and ongoing performance assessments Help coordinate rotas and ensure appropriate staffing levels Marketing: Promote a positive professional image of the homes within the local community Ensure the homes are always clean, well-presented, and odour-free Training & Development: Supervise and mentor junior staff and new team members Ensure all staff are appropriately trained and competent in their roles Attend mandatory and relevant training courses as required Maintain and update own professional knowledge and skills Health & Safety: Report any infectious illnesses or accidents involving service users, staff, or visitors Ensure implementation of health and safety, infection control, and emergency procedures In the absence of the manager, ensure compliance with CQC standards, Health & Safety at Work Act (1974), and Fire Safety regulations Report any damaged equipment or hazards promptly Promote and maintain safe working practices across all homes General Duties: Actively contribute to safeguarding adults by understanding and fulfilling your role in safeguarding policies and procedures Ensure proper storage and safe management of supplies and re-order when necessary Maintain confidentiality and act in line with the General Social Care Council Code of Conduct Participate in the on-call rota and provide emergency cover when required Report any absences and complete return-to-work protocols Maintain the physical and information security of the homes at all times Adhere to all policies and procedures within expected timescales Ensure equipment is cleaned and maintained regularly Perform any other duties reasonably assigned by management If you are interested in this role and have the relevant experience and qualifications, please apply today or email Ash at