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Pay Rate: Competitive
Contract Type: Permanent (Full-Time)
Shift patterns: Monday to Friday, 13:00 to 22:30
Location: London, EN3 4NQ
Enhanced Criminal Check Needed
DHL, an award-winning leading supply chain business, is seeking a Transport Shift Manager to play a vital role in coordinating our daily logistics requirements. To succeed in this role, you should have comprehensive knowledge of supply chain management practices and a demonstrable understanding of warehouse procedures, including storing goods, dispatching orders, and tracking transportation vehicles.
WHAT DOES THE ROLE ENTAIL?
* Responsible for driver and fleet legal compliance in accordance with DHL Asset Management Centre of Excellence standards
* Accountable for the delivery of all aspects of the shift operation, ensuring efficient & customer-focused service
* Ensuring all crews (including agency) are appropriately inducted, trained, and familiarized with operations and equipment, with accurate records kept
* Ensure accident/investigation packs are completed to a high standard promptly for sign-off
* Deputising for the Transport Manager as required
* Scheduling, preparing, and conducting quarterly 1-2-1s with all direct reports in line with OMS guidelines
* Managing disciplinary and grievance procedures according to company policy, including conducting 1-2-1s within guidelines
* Ensuring all drivers are aware of and comply with accident and breakdown management procedures via DHL standard operating protocols, including Golden Hour, and more
WHAT DO WE NEED FROM YOU?
* Previous demonstrative experience as an Operations Manager within a transport environment
* Comprehensive knowledge of supply chain management
* Understanding and practical knowledge of logistics software packages
* Excellent organizational and problem-solving skills
* Ability to manage, organize, and train direct reports
* A recognized qualification in Supply Chain Management or Logistics is preferred
We'd love to hear from you if you have the following experience, but don't hesitate to apply if you don't tick every box— we're great at spotting talent and potential in everyone:
WHY CHOOSE US?
Along with competitive pay rates, you will be entitled to an award-winning range of benefits including:
* Free confidential 24/7 GP service
* Hundreds of discounts (including retail, childcare, and gym)
* Affordable loans & enhanced pension scheme
* 24/7 employee support for you and your family, with access to free counseling and more
OUR APPROACH TO DIVERSITY & INCLUSION
We ensure our resourcing activities are fair, transparent, and consistent across the UK. Find out more about our global approach to Diversity, Equity, Inclusion & Belonging:
BE AN ESSENTIAL PART OF EVERYDAY LIFE
DHL is the global leader in supply chain management, keeping the world moving. Our expert teams work across industries like retail, automotive, healthcare, and more, to deliver for our customers.
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