The Heidelberg Materials (HM) International Business Service Centre (BSC) provides administrative transactional and accounting services to in-scope HM companies.
The Head of Optimisation sets the internal strategy for optimisation of BSC processes and systems aligning to the overall BSC efficiency and cost addition; they own the senior stakeholder relationships with group functions (including Global Process Owners and Group IT) for the optimisation agenda.
Key accountabilities
* Process and System Optimisation Strategies – responsible for setting and communicating process and system optimisation strategies across the BSC. Working in collaboration with peers to ensure all areas are aligned and combined to deliver customer expectations, global best practices and BSC directors' strategic objectives.
* Academy Strategic Leadership – oversee the BSC Academy providing strategic direction and leadership to ensure the Academy offering is aligned to business needs and that outcomes continuously justify investment levels.
* Delivery of Optimisation Projects – provide deep knowledge of the systems and end‑to‑end processes across the BSC. Oversee and drive the design, build and delivery of a portfolio of optimisation initiatives. Ensure end‑to‑end communication and connectivity with local countries. Ensure all initiatives have positive business cases delivered as designed.
* Identify Standardisation Requirements – lead the identification of standardisation needs through comprehensive process documentation, gap analysis and take ownership of maintaining the BSC process variants repository.
* Stakeholder Management – own the BSC relationship with senior management in group functions such as Global Business Process Excellence and HDigital for the Optimisation area. Proactively build positive collaborative and transparent communication paths to ensure consistent alignment. Understand local requirements and challenges and work with counterparts to provide appropriate solutions.
* Budget and FTE Management – set clear and meaningful cost and FTE targets for each department/team which contribute to overall BSC targets. Ensure efficiencies reported are tangible and can be locked into actual FTE and cost profiles.
* People Development – provide coaching, mentoring and advice where necessary to all levels of leadership across the department.
Financial & Non‑Financial accountabilities
* Responsible for a department of up to c. 20 FTE.
Education / Qualification
* Formal accounting qualification (e.g., ACCA, CPA, CIMA) or demonstrable equivalent experience in an accounting‑focused role.
* Experience working in continuous improvement, transformation, operational excellence and/or optimisation projects.
Required Experience
Director level experience is required.
Key Skills
* Marketing & Promotions, Attorney At Law, Jni, Airlines, Art
Employment Information
* Employment Type: Full‑Time
* Experience: years
* Vacancy: 1
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