Overview
Registered Manager (Domiciliary Care) – Competitive Salary DOE. Excellent career progression. The role is to manage a soon-to-open branch covering Manchester or Northampton, within the Domiciliary Care market. You will be a motivated leader with experience in domiciliary care, responsible for developing a new start-up branch and applying your own stamp on its growth.
Our client has been established for 25 years and is regarded as a market leader in care services. They value person-centred care, and expect Care Managers to share our brand core values. You will be the Registered Manager with significant input into the branch’s success.
Responsibilities
* Develop, lead, and grow the branch, including establishing new business opportunities and delivering exceptional service to the client base.
* Ensure full responsibility for CQC compliance and service excellence; monitor and maintain service standards.
* Drive sales and meet KPIs/targets within the domiciliary care sector, including building new business relationships and maintaining existing ones.
* Act as a relationship builder with clients and stakeholders; drive the branch’s growth strategy and service delivery.
* Lead and develop the team, providing training and ensuring staff are supported with appropriate development opportunities.
* Operate as a car driver and contribute to branch operations focusing on care at home and social support, with openness to explore other care areas.
Qualifications & Skills
* Extensive experience providing care to clients within a domiciliary setting.
* Strong knowledge of processes involved in CQC compliance and monitoring of service standards.
* Excellent compliance history with proven ability to implement strategies resulting in GOOD (or better) inspection ratings.
* Strong leadership and people-management skills; ability to develop and train teams effectively.
* Excellent business and interpersonal skills; able to work well under pressure and achieve KPIs/targets within tight deadlines.
* Caring, empathetic approach with the ability to develop person-centred care plans tailored to individual needs.
* Commitment to a client-focused approach and high service standards.
If you can demonstrate the skills and knowledge, we welcome your application. An informal chat to discuss the role is available.
Job Type: Full-time
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