Dedicated to creating social change through music, AudioActive
provides free open-access sessions, workshops, and opportunities
that empower young people in Sussex to explore their talent, find
their voice, and shape their futures. Whether it’s emerging rappers,
producers, or vocalists, AudioActive nurtures raw potential,
providing young people with the tools to turn passion into purpose.
From grassroots sessions to talent development, AudioActive is
where music meets social impact. We are restless, unafraid, and
excited about what we do. The Director of Operations is a delivery-focused leadership position
responsible for ensuring AudioActive runs like clockwork. This
role is perfect for someone who thrives on creating order from
complexity, enjoys the satisfaction of well-oiled systems, and takes
pride in operational excellence. You’ll be the backbone that ensures
everything functions seamlessly, allowing our creative teams to
focus on their transformative work with young people. As part of the Senior Management Team (SMT), integrity and
discretion in handling sensitive information will be paramount.
Our ideal candidate thrives in a collaborative environment, ready
to contribute to the growth of our organisation. Enthusiasm, a
positive attitude, and a passion for our mission are qualities we
highly value. If you are a proactive starter-finisher with these
attributes and a commitment to making a difference, we invite you
to join our team. Responsibilities: LEADERSHIP Contribute to ongoing development of the business and strategic plans Lead implementation of operational plans and decisions Deputise for CEO when required Support learning and development of direct reports Develop and maintain key stakeholder relationships Identify operational development opportunities for the organisation
OPERATIONAL MANAGEMENT Lead organisational governance and operational functions Develop and maintain operational systems and solutions Responsibility for building and asset management Ensure compliance with statutory requirements Oversee GDPR, insurance, and health and safety protocols Implement and maintain quality management systems Oversee IT infrastructure and digital systems Manage the Trustee Meeting organisation, document generation, trustee communication and administration Explore ways to make operations and facilities more environmentally sustainable as Environment Lead Ensure environmental considerations are factored into organisational decision making.
SYSTEMS EXCELLENCE & PROCESS MANAGEMENT Design, implement and continuously refine operational workflows and procedures Establish and maintain comprehensive process documentation and standard operating procedures Conduct regular systems audits to identify inefficiencies and implement improvements Working with the Business Analyst, oversee the creation and maintenance of operational dashboards and performance metrics Develop fail-safe procedures and contingency planning across all operational areas
HUMAN RESOURCES Design, implement and continuously refine operational workflows and procedures Establish and maintain comprehensive process documentation and standard operating procedures Conduct regular systems audits to identify inefficiencies and implement improvements Working with the Business Analyst, oversee the creation and maintenance of operational dashboards and performance metrics Develop fail-safe procedures and contingency planning across all operational areas
See attachment for further responsibilities